Dental Hygiene Coordinator

2 weeks ago


Cambridge, Canada Cambridge Dental Office Full time

Duties include but are not limited to:

- Monitor patient flow and manage the hygiene schedule to maximize efficiency
- Assist with insurance predeterminations and breakdowns
- Collaborate with other Hygiene department and administration team to ensure seamless coordination of patient care for dental cleanings and treatments
- Maintain accurate patient records and documentation
- Managing the Hygiene Continuing Care/ Recare Program
- Managing patient dental insurance pre-determinations, processing and follow-up
- Recall management to increase the number of patients coming in regularly for recalls
- Following up with patients to book treatments
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and assist with insurance claims
- Collect and process payments from patients
- Optimizing the appointment schedule and outstanding treatment management

To be successful in this role, you should possess the following skills:

- Excellent customer service skills with the ability to communicate effectively with patients of all ages
- Strong knowledge of dental terminology and dental procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping
- Strong organizational and administrative skills
- Experience with front desk operations, including managing phone systems and scheduling appointments

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$28.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Dental care
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist or Hygiene Coordinator: 2 years (required)

Work Location: In person

Expected start date: 2024-04-08



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