Accounts Receivable Administrator

2 weeks ago

Vancouver, Canada Healthcare Benefit Trust Full time

The Healthcare Benefit Trust (“HBT”) strives to be an industry leader in the effective and efficient delivery of health and welfare benefits. Our core values pursue excellence in the delivery of outstanding customer service by valuing and respecting our employees with a high-performance culture.

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The Accounts Receivable Administrator is responsible for administering the Trust’s employer earnings reporting and contribution process, including maintaining employer access to the reporting portal, reviewing and entering reported earnings, receiving and depositing cash receipts, resolving reporting discrepancies with employers, coordinating collections of overdue accounts, generating reports and reconciling accounts receivable control accounts with the sub-ledger. The incumbent liaises with member organizations concerning the clarification and delinquency of reported earnings and contributions and provides information to other departments within HBT regarding various aspects of the reporting data. The position also provides input to the development and/or enhancement of earnings reporting processes; prepares letters, and spreadsheets; maintains files, and prepares analysis as required.

**MAJOR RESPONSIBILITIES**
- Maintains employer earnings and contributions reporting portal**.**:

- Assists employers with setup and reset of logins and passwords.
- Ensures earnings reporting files are correctly uploaded to the database from the portal as well as manually uploading of files.
- Generate and distribute employer monthly account statements.
- Responds to inquiries from employers regarding account information and contributions.
- Prepares account analyses and reconciliations.
- Maintains outstanding accounts listing, follows-up on delinquent accounts and generates and distributes past-due notices and warnings letters as required according to the delinquency policy.
- Reconciles the accounts receivable control account to the sub-ledger monthly, research discrepancies and prepares journal vouchers where necessary.
- Provides ad hoc query support to other departments upon request, including searching for and providing information and running query reports.
- Ensures all employer earnings and reporting deadlines are met and data is valid and accurate.
- Provides input to the development of the earnings and contributions reporting, processes, policies, and procedures.
- Provides backup for daily bank transactions and weekly cheque run production in the ERP as required.
- Performs other related duties which do not affect the nature or level of the job.
- Any other ad hoc duties as requested.

**QUALIFICATIONS**

**Education, Experience, and Occupational Certification**
- Diploma in accounting, business administration or related discipline, or an equivalent combination of education and experience.
- Three years related experience in a customer service and data entry/processing role.
- Three years of intermediate-level accounting experience, including experience in administering the accounts receivable function, conducting analyses, and considerable experience with accounting software.

Knowledge, Skills, and Abilities
- Sound working knowledge and understanding of HBT’s earnings and contribution reporting policies and procedures, processes and practices associated with the entry, administration, quality assurance and reporting of data.
- Good knowledge and understanding of the earnings and reporting requirements of member organizations.
- Some knowledge of health and welfare benefit plans and insurance administration processes.
- Some knowledge and understanding of the structure and operations of HBT.
- Ability to accurately enter and update files, resolves discrepancies, and prepares reports and spreadsheets.
- Ability to identify and analyze account discrepancies and utilize judgment in resolving problems.
- Ability to communicate, orally and in writing, with member organizations and internal HBT departments to gather and relay information and explain the earnings and contributions reporting process.
- Good organizational, time management, analytical, and problem-solving skills.
- Good communication and interpersonal skills, and ability to exhibit a professional manner in working with members and HBT staff.
- Superior attention to detail.
- Ability to organize own work, work under limited supervision, and function effectively in a team environment.
- Ability to adapt to changing priorities and work to deadlines.
- Advanced level skills in Microsoft Word, Outlook, Excel, and databases and ability to quickly learn internal computerized systems.

**Salary**: $56,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home

Flexible Language Requirement:

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