Manager, Patient Services

3 weeks ago

North Bay, Canada Home and Community Care Support Services Full time

**Job Description**:
**_
CARE AND BE CARED FOR - THIS IS YOUR HOME_**:
**Position**:
**Manager, Patient Services**

**Posting Number**: #096-23

**Employment Status**:Permanent, Full-Time

**Location**: Any North East Home and Community Care Support Services area

What will you do?

Home and Community Care Support Services is looking for a dynamic individual to support the daily operational delivery of patient service programs. Reporting to the Director, Home and Community Care, this position will initially be assigned to lead and support a team of staff in the coordination and patient-specific ordering of medical supplies and equipment, in addition to other programs/services. The Manager, Patient Services provides leadership, direction and operational oversight to ensure high quality patient services are provided.

KEY ACCOUNTABILITIES:

- Responsible for management and distribution of Home and Community Support Services North East medical supplies and equipment for patient care;
- Collaborates and provides support to Home & Community Care and Service Providers with critical service issues related to supplies and equipment orders;
- Leads multiple projects or programs related to medical supplies and equipment including the planning, management, and implementation of the assigned project;
- Develops and maintains various policies and procedures;
- Establishes and maintains effective relationships with all key stakeholders to aid in the delivery of quality patient care;
- Leads or represents Home and Community Support Services North East on multi-disciplinary committees as well as inter-agency and provincial working groups;
- Acts as a key clinical resource to all Home and Community Care Support Services North East staff and managers regarding owned medical supplies and equipment;
- Continuously improves quality and efficiency of current processes, patient experiences, and other strategic priorities within the portfolio;
- Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions;
- Ensures staff engagement and involvement for change initiatives;
- Performs other duties as assigned.

POSITION REQUIREMENTS:

- Registered Nurse in good standing with the College of Nurses of Ontario;
- Significant experience in diverse and unionized community health care environments;
- Leadership experience an asset;
- Project management experience as asset;
- Familiarity with patient needs for various medical supplies and equipment;
- Working knowledge of community resources and support programs such as NIHB, ADP, ODSP;
- Well-developed planning, organizing, critical thinking, decision making and evaluation skills;
- Effective communication and interpersonal skills;
- Strong coaching, negotiation and conflict resolution skills in order to find resolutions especially with physicians and clinical leaders;
- Knowledge of quality improvement practices and models such as LEAN is an asset;
- Considerable hands on knowledge of MS Office including Outlook, Access, Excel, PowerPoint, and Word as well as asset/inventory management software;
- A valid driver’s licence and access to a reliable vehicle;
- Advanced oral and written proficiency in English is essential, with proficiency in French considered an asset.

**How to Apply**:
**4:30 p.m.**
**May 26, 2023 to**:
**Please reference job posting #**
**096-23**
**when applying.**

**Equity, Inclusion, Diversity and Anti-Racism Commitment**:

- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

  • Patient Transfer Attendant- Driver

    23 hours ago

    North Bay, Canada Platinum Patient Transfer Service Full time

    **Job Summary** **Platinum Patient Transfer Service is in need of a few good team members.** **Platinum Patient Transfer Service provides non-urgent patient transportation for health care providers throughout Northern Ontario.** **We are currently recruiting Non-Urgent Patient Transfer Attendants in North Bay, and surrounding areas. Platinum Patient...

  • Patient Services Manager

    4 days ago

    North Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Patient Services Manager with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Patient Services Manager to join the Surgical Services Program Administration team. Apply today to join our team! As a Patient...

  • Patient/client Flow Navigator

    4 weeks ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **HOURS: WEEKDAYS & SOME EVENINGS - 0800 HOURS TO 1600 HOURS The Patient/Client Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the right time by the right provider. Responsibilities of this position include but are not limited to: Promoting optimal patient and clinical outcomes by...

  • Patient Flow Navigator Ona

    4 weeks ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **HOURS: DAYS & WEEKENDS The Patient Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the right time by the right provider. Responsibilities of this position include but are not limited to: Promoting optimal patient and clinical outcomes by assessing and facilitating the effective management...

  • Patient Services Specialist

    2 days ago

    North Battleford, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Patient Coordinator

    20 hours ago

    North Bay, Canada dentalcorp Full time

    **About us**: Dawson Dental Centre North Bay is located minutes off Trans-Canada highway 17 on Algonquin Avenue and is accessible from Elmwood Avenue and Greenwood Avenue. At Dawson Dental, you will be working alongside a talented, driven and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care. We...

  • Patient Care Coordinator

    1 month ago

    North Bay, Canada Dentalcorp Canada Full time

    About us: Schedule: Benefits of Joining Our Team: - Competitive compensation - Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! -...

  • Patient Care Coordinator

    1 month ago

    North Bay, Canada Dentalcorp Canada Full time

    About Us: - Dawson Dental Centre North Bay is located minutes off Trans-Canada highway 17 on Algonquin Avenue and is accessible from Elmwood Avenue and Greenwood Avenue.- At Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care...

  • Patient Care Contract Specialist

    4 days ago

    Thunder Bay, Canada Home and Community Care Support Services Full time

    **Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Do you have extensive experience in providing accurate financial and contract information and guidance adhering to financial practices with legislative requirements and established policies and procedures? Are you knowledgeable in quality improvement tools, techniques and measures with the...

  • patient service attendant

    4 weeks ago

    North Vancouver, Canada Comfort Keepers Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingWork in employer's/client's homeTasksPerform other duties related to patient care and comfortSupply and empty bed pansTake patients' blood pressure, temperature and pulseServe meal trays and feed patientsWeigh, lift, turn and position patientsMake beds and...

  • patient service attendant

    3 weeks ago

    North Vancouver, Canada Comfort Keepers Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingWork in employer's/client's homeTasksPerform other duties related to patient care and comfortSupply and empty bed pansTake patients' blood pressure, temperature and pulseServe meal trays and feed patientsWeigh, lift, turn and position patientsMake beds and maintain...

  • patient service attendant

    3 weeks ago

    North Vancouver, Canada 1101568 BC Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingWork in employer's/client's homeTasksSupply and empty bed pansTake patients' blood pressure, temperature and pulseServe meal trays and feed patientsWeigh, lift, turn and position patientsMake beds and maintain patients' roomsSupervise patients' exercise routinesBathe,...

  • patient service attendant

    3 weeks ago

    North Vancouver, Canada 1101568 BC Ltd Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingWork in employer's/client's homeTasksSupply and empty bed pansTake patients' blood pressure, temperature and pulseServe meal trays and feed patientsWeigh, lift, turn and position patientsMake beds and maintain patients' roomsSupervise patients' exercise routinesBathe,...

  • Patient Service Assistant

    4 weeks ago

    North York, Canada NIB3 Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Take patients' blood pressure, temperature and pulse - Weigh, lift, turn and position patients - Deliver messages, reports, requisitions and specimens between departments - Make beds and maintain patients' rooms - Supervise patients' exercise routines - Administer...

  • Food Service Supervisor-ft Patient Food

    6 days ago

    Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 23NON007R1** **1 ‑ Full Time ‑ Food Service Supervisor** **Nutrition and Food Services** **reposted** Under the general direction of the Manager of Nutrition & Food Services, the Supervisor is responsible for the day to day supervision of all Nutrition and Food Service staff (excluding dietitians). Span of supervision includes:...

  • Supervisor-pt(.8) Patient Food Services

    6 days ago

    Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

    **Ref# 22NON034R1** **1 ‑ Part Time (.8) ‑ Supervisor** **Nutrition and Food Services** **reposted** Under the general direction of the Manager of Nutrition & Food Services, the Supervisor is responsible for the day to day supervision of all Nutrition and Food Service staff (excluding dietitians). Span of supervision includes: ordering, inventory...

  • Patient Registration Clerk

    1 month ago

    North Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Manager

    4 weeks ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **VACANCY **PERMANENT FULL TIME MANAGER** **INPATIENT REHAB/INTEGRATED STROKE UNIT (ISU)** **DISTRICT STROKE & ANTICOAGULATION PROGRAMS** **CLINICAL SERVICES Reporting to the Director of Medicine & Surgery and joining a dynamic, progressive Clinical team. The Manager of Inpatient Rehab will be responsible for the following programs: Inpatient...

  • Patient Care Coordinator

    1 month ago

    North Vancouver, Canada Clinical Sleep Solutions Full time

    Clinical Sleep Solutions is a privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Vancouver. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their...

  • Quality and Risk Advisor

    1 week ago

    North Bay, Canada Home and Community Care Support Services Full time

    Home and Community Care Support Services North East offers a wide-range of quality healthcare services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care...