Service Video Advisor

3 months ago

Halifax, Canada Steele Halifax Chrysler Dodge Jeep Ram Full time

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

**Steele Halifax Chrysler Dodge Jeep Ram **is seeking a** Service Video Advisor** to join our team

Steele Halifax Chrysler Dodge Jeep Ram is on an exhilarating journey of rapid double-digit growth We're seeking exceptional individuals to join our experienced and vibrant team and help us unlock new opportunities. Enjoy working within the city limits, without the downtown commute and traffic congestion of busier areas. Nestled in the Bayers Lake Business Park, our location is close to major highways and essential amenities, and we offer free, convenient onsite parking and EV charging stations. Join us at Steele Halifax Chrysler Dodge Jeep Ram, and let's gear up and kick-start this incredible journey together

As a **Service Video Advisor** with **Steele Halifax Chrysler Dodge Jeep Ram**, your primary responsibilities will include creating and presenting video assessments of vehicle service needs to our customers. You will effectively communicate repair recommendations and build trust with clients. If you are a detail-oriented, customer-focused individual with a strong understanding of automotive service, this role provides an opportunity to excel and contribute to customer satisfaction and service department success.

**_ Hourly Wage Range: $17.05-$19.25/hour plus performance bonus_**

**Responsibilities include but are not limited to**:

- Precise video documentation of repairs on client vehicles
- Proper explanation of the technicians’ vehicle prognosis on video
- Efficient and prompt upload of video to the client
- Cleanliness of service department
- Service department support when and where required
- Organization of internal estimates of pre-owned vehicles
- Organization of new and used vehicle deliveries
- Creation of internal work orders for new vehicle stock
- Collaboration with customer facing service advisors

**Requirements**:

- Be comfortable explaining service processes on camera (voice only)
- Be prompt, punctual and detailed orientated
- Ability to work with mínimal supervision.
- Valid driver’s license and clean driver’s abstract.

**Why Steele Auto?**
- Competitive compensation package, with annual wage review
- Flexible Health and Dental Plans, 6 different cost shared options to meet everyone’s needs
- Enhanced Benefits including Telehealth, Mental Health Support and EFAP
- Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
- Opportunities for career growth and advancement
- Employee discounts on vehicle purchasing, parts, and service at any of our locations
- A safe, inclusive, and dynamic work environment

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