Guest Experience Coordinator

3 weeks ago


Courtenay, Canada Nimmo Bay Wilderness Resort Full time

**Nimmo Bay Wilderness Resort is hiring a Guest Services and Experience Coordinator**:
Our remote luxury retreat location offers world-renowned customized wilderness, wildlife, culinary and wellness experiences. We are a unique family-owned resort in the heart of Canada’s Great Bear Rainforest, on the wild shores of the Pacific Ocean, far away from the everyday.

Nimmo Bay is seeking a passionate hospitality pro to join our team as a Guest Services/Experience Coordinator. Do you have "woo"? Then this may be for you

**We are looking for someone who brings**:

- **2+ years of experience in tourism/hospitality or a relevant equivalent.**:

- **An adept ability to solve problems, efficiently, collaboratively and creatively.**:

- **Systematic and procedural strengths while also willing to think outside of the box**:

- **Warm and effective communicator.**:

- **Proficient on POS, google drive, word, excel etc.**:

- **The desire to work in a stunning remote location for part of the year.**:

- **Marine experience is not a must but it is considered an asset.**:

- **The ability to anticipate needs and exceed expectations.**

This seasonal position is open for a schedule of either 14 days on / 14 days off, or 21 days on & 10 days off (to be determined). Days off are off site. Transport to/from Nimmo Bay is arranged by our Logistics Team from Port McNeill - you need to get yourself to McNeill and we will take it from there Our operational season runs from May through to the end of October.

This is a very special opportunity for an experienced hospitality expert. Please submit a resume and we look forward to hearing from you.

Diversity & Inclusion statement:
We value our coastal relationships and we prioritize hiring neighbours from the surrounding indigenous communities where Nimmo Bay operates. If you are a local indigenous community member interested in applying, please feel welcome to connect with us directly and we’d love to hear from you.

**Job Types**: Full-time, Seasonal
Contract length: 6 months

**Salary**: From $350.00 per day

**Benefits**:

- Flexible schedule

Schedule:

- 12 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Courtenay, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person


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