Post Sales Support

4 weeks ago


Dorval, Canada ABB Full time

**Post Sales Support - USA Territory**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. Our Emergency Lighting manufacturing facility in Dorval, Canada is hiring an Insides Sales Support Specialist to be the first point of contact for the customer sales agencies from the American market. Reporting to the Customer Service Supervisor, you will be responding to customer inquiries by using your customer service skills and knowledge.

**Your responsibilities**:

- Receive and return orders via fax, phone, EDI, etc.
- Maintain a constant and direct communication with the Customer so that orders come in with all the complete and correct data, and are processed quickly.
- Contact customer (if necessary) and document communications.
- Ensure that return RMA is edited and processed promptly.
- Take necessary actions to ensure special requirement implementation.
- Document and communicate to customer any order modifications.
- Interface with other departments to ensure smooth order flow.
- Respond to customer inquiries concerning their order / delivery status.
- Maintain up-to-date and orderly filing system.
- Investigate and resolve order entry error messages.

**Your background**:

- Bilingualism is essential (French/English). French is required. English is also required to communicate with customers outside Quebec on a regular basis.
- Proficiency office software.
- SAP and SFDC an Asset.
- Excellent skills for communication.
- Capacity of fast adaptation to the various products and the process.
- Dynamism.
- Like to work with people.
- Team spirit is essential.
- Ability to stay calm in a stressful situation.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:



  • Dorval, Canada ABB Full time

    **Post Sales support USA Territory**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Dorval, Canada ABB Full time

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Dorval, Canada Bombarbier Full time

    Why join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...


  • Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Agency Sales department is seeking a highly motivated person who enjoys challenging work, and who...

  • AME supporting

    4 weeks ago


    Dorval, Canada IMP Group Full time

    It’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft sales, management & charter group, aircraft maintenance, inspection, and...


  • Dorval, Canada NAPA Auto Parts Full time

    **Company Description** Be part of a community of authentic, proud and trusted people** Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don’t just deliver car and heavy vehicle parts all...


  • Dorval, Canada Securo Group Inc. Full time

    **Job Title: Security and Automation Sales Representative** **Location**: Dorval, Quebec **Job Type**:Full-time **Salary**: Commensurate with experience **Responsibilities**: - Meet with clients to discuss their security and automation needs and recommend suitable products and services. - Develop and maintain relationships with clients and partners to...


  • Dorval, Canada Skyservice Full time

    SUMMARY OF RESPONSIBILITIES:   Responsible for fostering connections with potential clients to drive outside sales achievements and guide the sales process from initiation to completion. Identify and engage new business prospects, building effective networks with potential and previous clients and other decision makers to maximize revenue; ...

  • Sales Intern

    7 days ago


    Dorval, Canada YRC Inc. dba YRC Freight Full time

    **JOB SUMMARY** Join us in a sales internship with the Yellow! This opportunity will provide valuable insight into the transportation industry. Our interns are given opportunity to explore the ability to learn about our industry with onsite exposure to sales and operations This position will acquire, develop, and grow customer relationships and revenue over...


  • Dorval, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Support the...

  • Sales Assistant T

    7 days ago


    Dorval, Canada SFTec Inc. Full time

    We are looking for a hardworking Clerical Sales Assistant to join our team full time! Your main responsibility will be to assist our sales team by collecting and organizing all relevant information necessary for the sales team to follow-up on projects of current and future clients. Full training will be provided. We are looking to fill this role on a...


  • Dorval, Canada EightSix Network Inc Full time

    Position function: Reporting to the Business Team Manager – Sweet of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts and new account enquiries.Scope: The Sales Development Analyst is responsible for promoting Company products as a professional sales representative to all assigned...


  • Dorval, Canada EightSix Network Inc Full time

    Position function: Reporting to the Business Team Manager – Sweet of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts and new account enquiries.Scope: The Sales Development Analyst is responsible for promoting Company products as a professional sales representative to all assigned...


  • Dorval, Canada EightSix Network Inc Full time

    Position function: Reporting to the Business Team Manager – Sweet of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts and new account enquiries.Scope: The Sales Development Analyst is responsible for promoting Company products as a professional sales representative to all assigned...


  • Dorval, Canada Caldic North America Full time

    Position function: Reporting to the Business Team Manager – Sweet of Caldic Canada Inc., the individual will be responsible to lead all aspects of the Sales process for their specified accounts and new account enquiries. Scope: The Sales Development Analyst is responsible for promoting Company products as a professional sales representative to all...

  • Air Canada Jobs

    4 weeks ago


    Dorval, QC, Canada Air Canada Full time

    Job Description: This role will support through planning and supporting customer events and tactical activities such as customer recognition events (virtual or physical) while working in close collaboration with the Cargo Marketing Manager for the planning and distribution of customer gifts and marketing assets. [ads1] Job Responsibilities: Develops &...


  • Dorval, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting to the Director, Cargo Sales - Canada, the Manager, Regional Sales will be responsible for...


  • Dorval, Canada Porter Airlines Inc. Full time

    Job Summary: The Account Executive, Corporate Sales is responsible for growing Porter’s corporate account base as it expands it's network into new markets across Canada and the United States. The Account Executive role will be focused on finding new corporate customers and improving the performance of the existing portfolio of corporate accounts. Duties &...


  • Dorval, Canada Porter Airlines Full time

    Job Summary The Account Executive, Corporate Sales is responsible for growing Porter’s corporate account base as it expands it's network into new markets across Canada and the United States. The Account Executive role will be focused on finding new corporate customers and improving the performance of the existing portfolio of corporate accounts. Duties &...


  • Dorval, Canada Snap-On Tools of Canada Co. Full time

    Snap-on Tools of Canada Co., a leading automotive and industrial tool and equipment company, has the following opening: The Mobile Store Sales Rep will be responsible for operating Snap-on’s mobile retail store, providing both sales and customer service within the assigned territory. You will provide product information and follow up on any service...