Customer Operations

2 weeks ago


Québec, Canada Novartis Full time

Assist Support Program team with operations management and patient services in executing timely and safe delivery of specialized, time-sensitive, direct to hospital treatments - ensure smooth experience for both healthcare teams and patients.
- Support with managing Program mailbox/communications for timely customer service and issue resolution.
- Assist with team projects, presentations, reports, data analytics, etc

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**
- Undergraduate studies in Commerce, Business or Supply Chain Management
- Fluent English and French
- Strong interpersonal, organization and communication skills
- Independent, fast learner, adept to managing change
- Strong computer skills (Microsoft Excel, Word, Outlook)
- Ability to multitask, high attention to detail and deals well with high pressure/time sensitive requests

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
Imagine what you could do here at Novartis

**Division**
- Oncology

**Business Unit**
- ONCOLOGY BU

**Country**
- Canada

**Work Location**
- Montreal

**Company/Legal Entity**
- Novartis Pharma Canada

**Functional Area**
- Interns/Students on Novartis Payroll

**Job Type**
- Full Time

**Employment Type**
- Internship

**Shift Work**
- No

**Early Talent**
- Yes



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