Part-time Client Care Specialist

3 weeks ago

Toronto, Canada NuVista Mental Health Full time

We are hiring a part-time **Client Care Specialist **for our psychotherapy and neurofeedback clinic. This role will report to the Clinic Operations Manager. **NuVista Mental Health **(formerly Toronto Neurofeedback and Psychotherapy Centre), in partnership with True North Psychological Services, is a 7,000 sq. ft. clinic with 17 treatment rooms located at Bloor and Islington. We offer psychotherapy and assessments to individuals, couples, adolescents, and children. We also offer cutting-edge neurofeedback treatment and qEEG brain-mapping as well as an ADHD coaching program for parents and children.

This position will work:
Monday 12pm-8pm

Tuesday 10am-6pm

Wednesday 12pm-8pm

with additional hours, as needed, for clinic coverage.

**Our Vision**:
We help thousands of people learn to live a life with ease

**Our Core Values**:

- Authenticity
- Being a Team Player
- Work Hard, Play Hard

**Who you are**:

- Provide front desk support for the clinic and assist our intake team with client consult calls and therapist matching
- Possess a strong work ethic and have an exceptional eye for detail with the ability to think outside the box
- Able to thrive in a team setting and have the self-discipline to work independently
- Ability to build rapport and exude professionalism with all interactions
- Possess high-level customer service and telephone skills
- Excellent organizational and multi-tasking skills
- Have a positive attitude and a strong desire to learn and expand your skills
- Effective oral and written communication skills
- Demonstrate superior conflict resolution skills by balancing assertiveness and sensitivity
- Ability to learn quickly and effectively use various computer billing and reporting systems
- Ability to maintain confidential records and information
- Leads by example and practices good time management skills
- Knowledge and experience of modern office practices that optimize technology and time management
- Ability to manage office budgets and inventories effectively
- Possess 2-3 years of experience in client care and customer service, preferably in a medical office environment
- Knowledge of Jane App scheduling software is an asset
- Support other administrative and clinic duties, as needed

**Responsibilities**:

- Manage day-to-day operations of the physical office space, be the welcoming face of the clinic when clients check-in for their appointments
- Provide ongoing support and leadership within a busy multi-disciplinary clinic
- Organize office operations and procedures
- Supporting 60+ clinicians with client bookings, payments, administrating intake and consent forms, room bookings, etc.
- Providing high level of support for staff members and visitors to the office
- Collecting fees directly from clients, verifying relevant coverage, and following through on any missed payments or billing issues
- Fielding phone calls and inquires in a timely manner
- Maintaining a clean and tidy reception area
- Data entry and filing as required
- Other tasks required, as needed

We thank all applicants for their interests: Only those under consideration will be contacted.

**Job Type**: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience with Janeapp?
- Do you have administrative experience in private care clinics?

Work Location: In person

  • Client Care Specialist

    4 weeks ago

    Toronto, Canada Peninsula Canada Full time

    **Bright Client Care Specialist** **Company**:BrightHR Limited. **Job Title**:Bright Client Care Specialist **Department**:Service **Location**:Toronto, ON **Salary**: $55,000 - $60,000 **This is an on-site position.** **The Role of Client Care Specialist** As a Client Care Specialist, you will be the point of contact for any client issues, concerns,...

  • Brighthr Client Care Specialist

    3 weeks ago

    Toronto, Canada Peninsula Canada Full time

    **Company**: BrightHR Limited **Job Title**: BrightHR Client Care Specialist **Department**:BrightHR - Service **Location**: Toronto, ON **Salary**:$50,000.00 **About Us** Do you have the passion to succeed? Do you have the dedication to push yourself? If so, we want to hear from you! Bright believes in the power of small businesses and understands...

  • National Client Care Specialist

    2 weeks ago

    Toronto, Canada Brinks Full time

    About the job - Position Title: National Client Care Specialist- Reports to: Sr. Manager, Customer Care- Location: 95 Browns Line, EtobicokePosition Overview- The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a regular...

  • National Client Care Specialist

    2 weeks ago

    Toronto, Canada Brink's Canada Full time

    About the job **Position Title**: National Client Care Specialist **Reports to**: Sr. Manager, Customer Care **Location**: 95 Browns Line, Etobicoke Position Overview The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers...

  • National Client Care Specialist

    2 weeks ago

    Toronto, Canada Brink's Incorporated Full time

    **Locations**: Toronto, ON - **Department**: Customer Care - **Req ID**: R49299 The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn...

  • Client Care Specialist

    3 weeks ago

    Toronto, Canada Gateway Services Inc Full time

    **Client Care Specialist** **ABOUT GATEWAY SERVICES INC.**: Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has...

  • National Client Care Specialist

    2 weeks ago

    Toronto, Ontario, Canada Brink's Canada Full time

    About the jobPosition Title: National Client Care Specialist Reports to: Sr. Manager, Customer Care Location: 95 Browns Line, Etobicoke Position Overview The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a regular...

  • National Client Care Specialist

    2 weeks ago

    Toronto, Canada Brink's Canada Full time

    About the jobPosition Title: National Client Care Specialist Reports to: Sr. Manager, Customer Care Location: 95 Browns Line, Etobicoke Position Overview The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise with both external and internal customers. They will engage with customers on a regular...

  • National Client Care Specialist

    1 week ago

    Toronto, Canada Brink´s Full time

    About the job Position Title:   National Client Care Specialist Reports to:   Sr. Manager, Customer Care Location:  95 Browns Line, Etobicoke Position Overview The National Client Care Specialist must have a strong Customer First attitude and will be responsible to liaise withboth external and internal customers. They will engage with...

  • Client Care Specialist/administrative Assistant

    1 week ago

    Toronto, Canada Royal de Versailles Jewellers Full time

    The Royal De Versailles Jewellers Client Care Specialist is responsible for providing our clientele with exceptional service by meeting their individual needs and expectations, as well as serving as a representative to the company by promoting the philosophy and values of all brands. Passion for the brand is conveyed through creating a branded, luxury client...

  • Part-time Service Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Circle of Care, Sinai Health Full time

    Job DescriptionAre you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families?As a Client...

  • Part-time Service Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Circle of Care, Sinai Health Full time

    Job DescriptionAre you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families?As a Client...

  • Part-time Service Coordinator

    5 days ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families? As a...

  • Client Care Administrator

    3 weeks ago

    Toronto, Canada UROSPOT North York Full time

    *WHO YOU ARE As the Client Care Administrator, you are the first face to our clients. You know your interactions with clients help establish our brand in their mind. “Love is in the details” is how you live your life. Surprising and delighting others makes your day. You have an infectious personality, a polished and professional image, and a warm...

  • Client Service Representative-part Time

    2 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **Career Opportunity: Client Service Representative & Remote Care Monitoring** **Permanent Part Time - Saturday & Sunday (7:00am-3:00pm)** The Toronto Grace Health Centre (TGHC) provides specialized care and services to individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Palliative Care, Wound Care, Respiratory Therapy, and...

  • Part-time Service Coordinator

    1 week ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families? As a...

  • Part-time Service Coordinator

    3 weeks ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families? As a...

  • Client Care Specialist

    4 weeks ago

    Toronto, Canada Somerville Auto Group Full time

    **Experience the Somerville difference for your career!** **Client Care Specialist - North York (Hybrid)** **Join our growing, forward-thinking team! For over 60 years, Somerville has been a name that represents integrity and quality in the transportation industry. Our highly trained sales and service teams have earned a credible reputation through their...

  • Customer Care Specialist

    1 week ago

    Toronto, Canada HelloFresh Full time

    **S'more about the team** We are looking for an enthusiastic and highly motivated problem solver who is passionate about delivering exceptional customer service. This role is an integral part of our rapidly growing and fast-paced Customer Experience team, as part of the HelloFresh Product Group in Canada. This position will support customer support on...

  • Client Care

    3 days ago

    Toronto, Canada PARKER PET CARE Full time

    Parker Pet Care is a comprehensive animal care service provider, operating in Toronto since 1945. We offer overnight care, daycare, grooming and training for dogs, and overnight care for cats. We are looking to add a new team member to our Client Care team - either for ongoing full-time employment, or for ongoing part time (2-3 shifts a week or weekend...