Part-time Service Coordinator

3 months ago

Toronto, Canada Circle of Care, Sinai Health Full time

Job Description
Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families?
As a Client Service Coordinator, you will play a key role in ensuring our clients get timely, seamless care. You will use your ability to communicate in a clear, concise and professional way with clients, our Intake Specialists, and Customer Service team to schedule and coordinate client services. You will work in a fast-paced environment in which no day is the same and where your multitasking and problem solving skills can shine. You will lead by example, demonstrating enthusiasm and empathy in all your dealings, including displaying strong relationship management skills in sensitive conversations with clients and caregivers. You will be able to work from the comfort of your home while being challenged and stimulated both by your dynamic work and the dynamic team of like-minded, empathy-driven professionals at Circle of Care. Most importantly, you will be able to finish each day’s work with the knowledge that you are having a direct positive impact on people’s lives, when they need it the most.
**We are looking for**: 1 part-time permanent Service Coordinator
**Salary**: Commensurate with experience
**Hours of Work**: Saturday and Sunday 6am-2pm
**Reports to**: Supervisor, Client Services

**Responsibilities**:
Coordination and Scheduling
- Assigned to a specific geographic area the Service Coordinator is responsible for the coordination and scheduling of client service plans. Reviews client service plan with objective to establish priorities and to develop a scheduling plan.
- Continually review PSW schedules with the objective to optimize efficiency.
- Works closely with the Manager, Intake Specialists and Client Services Supervisors to ensure excellence and manage client expectations.
- Develop, manage, and update service delivery schedules based on the needs of the clients.
- Document and provide information required by the service delivery team that will ensure the provision of efficient and excellent service

Customer Service
- Build a trust based relationship and develop rapport with staff, clients and family members in order to ensure we meet their needs and resolve concerns in an efficient and transparent manner.
- Effectively meet all client services requirements in a courteous and professional manner by efficiently providing accurate information.
- Proactively trouble shoot problems, deal with difficult situations, and escalate to Intake Specialist, CSS and or management

Information Management and Reporting
- Complete all relevant paperwork in a timely and accurate manner.
- Document information in the electronic record in accordance to departmental policies and procedures and legislation.
- Ensure all client, funder and personnel information is up-to-date in the information management system and documented in accordance to departmental policies and procedures and legislation.
- Provide notification to all stakeholders (Service Delivery staff, funders - LHIN) as required.

Management of Relationships with Internal and External Partners.
- Actively participate in the Client Services Team, collaborate with, and provide solutions/support to team members and senior member in the department to achieve strategic goals and objectives.
- Collaborate and proactively work with external partners, LHIN, Baycrest, government agencies and other suppliers, as required.
- Provide customer support to internal and external customers.
- Lead by example and demonstrate the organizational values in all personal behaviours.

**Qualifications**:

- Post secondary education in a health related field preferred.
- One year experience in community health care service coordination.
- Additional language skills are an asset.
- Extensive knowledge of community resources and support.
- Excellent telephone, interpersonal and customer service skills.
- Excellent verbal communication skills.
- Strong written communication.
- Excellent organizational and time management skills.
- Ability to work in a high pace environment and handle stressful situation.
- Ability to use good judgment in assessing difficult situations.
- Ability to perform routine work independently.
- Knowledge of general office practices, procedures, standards, and medical terminology preferred.
- Proficiency in a Microsoft Office software environment preferred.

Additional information

We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.

Powered by people. Sparked by passion. Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.

  • Part Time Dispatcher/customer Service

    3 months ago

    Toronto, Canada Cullitons Limousine Service Full time

    Dispatcher/Customer Service We are always seeking professional, detail oriented individuals to join our airline and limousine divisions. Presently we are looking to fill a Part Time Dispatch/Customer Service position. Once training is completed your shift hours will be from 11 pm to 7 am. (Overnight Shift) **ESSENTIAL DUTIES AND RESPONSIBILITIES** -...

  • Part-time Service Coordinator

    3 months ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families? As a...

  • Part-time Service Coordinator

    4 months ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description Are you a driven, organized person who is seeking a rewarding career helping people with complex health needs live happy, independent lives in their homes and communities? Do you want to be part of dedicated team of staff and volunteers who bring their passion to work to simplify life for more than 10,000 clients and their families? As a...

  • Family Services Coordinator

    4 months ago

    Toronto, Canada Ronald McDonald House Charities Toronto Full time

    **Family Services Coordinator** **Part Time, Permanent (2 Positions)** **32 hours/month** **(Every other weekend, rotating schedule** **8am to 4pm, 12pm (noon) to 8pm, 4pm to 12am (midnight);** **including weekends & statutory holidays)** **Toronto, Ontario (240 McCaul Street)** **The Organization** Since 1981, Ronald McDonald House Charities (RMHC)...

  • Part-Time Scheduling Coordinator

    3 days ago

    Toronto, Canada Extendicare Canada Inc. Full time

    Job Title: Part-Time Scheduling CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Part-Time Scheduling Coordinator to join our team at Extendicare Canada Inc. in Toronto. As a key member of our Resident Services department, you will be responsible for scheduling, payroll entry, and administrative tasks.Key Responsibilities:Develop...

  • Part-Time Scheduling Coordinator

    2 days ago

    Toronto, Canada Extendicare Canada Inc. Full time

    Job Title: Part-Time Scheduling CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Part-Time Scheduling Coordinator to join our team at Extendicare Canada Inc. in Toronto. As a key member of our Resident Services department, you will be responsible for scheduling, payroll entry, and administrative tasks.Key Responsibilities:Develop...

  • Clinic Coordinator

    4 months ago

    Toronto, Canada Skin Society Bar Full time

    Skin Society bar is a new luxurious medical aesthetic clinic in the GTA. We are looking for a service oriented, enthusiastic, and confident Clinic Coordinator for our first location in Mid-town Toronto. We have a great team of Medical Aestheticians and a Clinic Director with a lot of experience and excellent customer service. We are looking for someone who...

  • Parts & Service Coordinator

    4 months ago

    Toronto, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    Battlefield Equipment Rentals (a division of Toromont Industries Ltd.), one of Canada’s premiere Construction Rental Companies, presently requires a _**Parts & Service Coordinator**_ at our **Toronto location**. **Parts & Service Coordinator** We have an immediate requirement for a **Parts and Service Coordinator** in our Toronto location. This is a...

  • Logistics Coordinator

    2 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job Title: Logistics CoordinatorWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC.Job Summary:The Logistics Coordinator will be responsible for coordinating the movement of goods, materials, and equipment within the organization. This includes maintaining accurate records, communicating with...

  • Logistics Coordinator

    2 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job Title: Logistics CoordinatorWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC.Job Summary:The Logistics Coordinator will be responsible for coordinating the movement of goods, materials, and equipment within the organization. This includes maintaining accurate records, communicating with...

  • Logistics Coordinator

    3 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job Title: Logistics CoordinatorWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC.Key Responsibilities:Maintain accurate and up-to-date records of work activities and shipments.Coordinate the flow of supplies and materials to ensure timely delivery.Procure and manage inventory, equipment, and...

  • Logistics Coordinator

    4 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job Title: Logistics CoordinatorWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC.Key Responsibilities:Maintain accurate and up-to-date records of work activities and shipments.Coordinate the flow of supplies and materials to ensure timely delivery.Procure and manage inventory, equipment, and...

  • Part Time Activity Coordinator

    1 week ago

    Toronto, Canada International Youth Program Full time

    **Company**: International Youth Program (IYP) **Location**: Royal Canadian Institute of International Studies, 1992 Yonge St, Unit #200, Toronto, ON M4S 1Z7 **Hours**: 13 hours per week **Schedule**: Mondays 1 PM - 7 PM, Tuesdays & Wednesdays 4 PM - 7 PM **Job Overview**: IYP is seeking a dynamic and enthusiastic **Part-Time Activity Coordinator** to guide...

  • HR Coordinator

    3 months ago

    Toronto, Canada Reliance Construction Full time

    **HR Coordinator (part-time)** **Schedule: 3 days per week / Work schedule on Mondays, Tuesdays and Thursdays** **100% in office** The HR Coordinator will provide human resources support for the Reliance construction Toronto team. **Your role with us**: - Act as a resource to Toronto employees for all matters related to the HR function. - Update...

  • Logistics Coordinator

    1 week ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and up-to-date work records and...

  • Logistics Coordinator

    1 week ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and up-to-date work records and...

  • Logistics Coordinator

    7 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and up-to-date work records and...

  • Logistics Coordinator

    7 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a skilled Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and up-to-date work records and...

  • Logistics Coordinator

    2 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and...

  • Logistics Coordinator

    2 days ago

    Toronto, Ontario, Canada SMC AUTO PART INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at SMC AUTO PART INC. The successful candidate will be responsible for maintaining work records and logs, coordinating traffic flow of supplies, and requisitioning or ordering materials, equipment, and supplies.Key ResponsibilitiesMaintain accurate and...