Unilingual (English) Case Manager

8 months ago


Toronto, Canada Foresters Financial Services, Inc. Full time

Career Opportunity

Role Title

Unilingual (English) Case Manager

Purpose of role

To be successful in the role, one must meet tight timelines under pressure while delivering a positive service experience. The ability to display high energy, passion and a positive attitude while owning the results and accepting personal accountability.

This role requires effective communication skills (written and verbal), excellent time management skill and attention to detail.

**Job Description**:
Duties will include:

- Answer inbound producer service-related calls regarding all aspects of new business activities.
- Order, review and follow up on pending requirements as per Underwriting criteria.
- Review documentation and requirements received for completeness, accuracy and action as required.
- Review, investigate, follow up, process and track settling requirements as required.
- Process policy changes, reissues, cancellations, declines, etc.
- Collaborate, when necessary, and manage issues/escalations with pro-active mindset.
- Actively participate in huddles & team meetings and share learnings in a constructive manner.
- Other duties as required.

Knowledge/Experience/Skills:

- Strong knowledge of life and Critical Illness insurance products.
- Must have the ability to maintain a high level of accuracy, enthusiasm, and Dependability.
- Strong interest in providing exceptional customer service and support.
- University degree or College diploma in Business Administration or related work experience.
- Willingness to share work experiences and commit to continuous learning.
- Ability to make decisions independently.
- Results orientated and the ability to learn quickly.
- Ability and willingness to support the team accomplish its team goals.
- Ability to prioritize and accomplish multiple tasks simultaneously in a fast-paced environment.
- LOMA designation(s)

LI-Hyrbid

Equal Opportunity Employment and Inclusion
- _at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves._
- _
- in advance of your appointment._


  • Talent Pool

    6 months ago


    Toronto, Canada Workplace Safety and Insurance Board Full time

    Our people have different ways of working and lifestyles. We're committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals. **About the Workplace Safety and Insurance Board (WSIB)** We're here to help. When an injury or...

  • Talent Pool

    22 hours ago


    Toronto, Canada Workplace Safety and Insurance Board Full time

    Our people have different ways of working and lifestyles. We're committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals. This job may require travel to WSIB locations across Ontario for in office days, training, or...

  • Talent Pool

    6 months ago


    Toronto, Canada Workplace Safety and Insurance Board Full time

    Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for part of the duration of this position. The WSIB model mixes working from home, office and field. **About the Workplace Safety and Insurance Board (WSIB)** We're here to help. When an injury or illness happens on the job,...


  • Toronto, Canada Ministry of Children, Community and Social Services Full time

    **Join the Family Responsibility Office (FRO) Team and Make a Difference!** As a Case Management Officer, you'll be the first point of contact for clients, providing essential support and guidance. This rewarding role offers personal growth, meaningful relationships, and a collaborative team environment, all while making a real impact on individuals and...


  • Toronto, Canada Ministry of Tourism, Culture and Sport Full time

    The Ministry of Tourism, Culture and Sport is working to improve quality of life and promoting economic growth by supporting and delivering tourism and cultural experiences, supporting the arts and cultural industries and championing participation in sport and recreation activities across Ontario. The Sport, Recreation and Community Programs Branch is...

  • CSR- Pharma

    6 months ago


    Toronto, Canada JobCart Inc Full time

    You must be Physically present in Canada in order to applyWe are looking Caseworker support/CSR who have previous healthcare background and experience, preferably in Patient Services/Pharma. Pass it in your network if you are not interestedREMOTE work Caseworker is multitasking and case management, insurance knowledge.  Caseworker/CSR13 Bilingual7...

  • Case Coordinator

    6 months ago


    Toronto, Canada CB Canada Full time

    Case Coordinator - Bilingual English/French On behalf of our client in the Banking Sector, PROCOM is looking for a Case Coordinator - Bilingual English/French. Case Coordinator - Bilingual English/French – Job Description The primary purpose of the Case Coordinator role is to provide proactive case management, respond to case specific inquiries and...


  • Toronto, Canada Fidelity Investments Full time

    Description You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement Current work authorization for Canada is required for all openings At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted...

  • Case Manager

    6 months ago


    Toronto, Canada Covenant House Toronto Full time

    **Shelter Case Manager** **Clinical Services** **Day Shift + 1 Weekend per Month** **Full Time onsite, Downtown Toronto** **Level 8** **Purpose of Position**: The Case Manager, Residential Programs, is responsible for developing and overseeing case management for youth assigned to their case management team, and for providing case management leadership...

  • Case Manager

    6 months ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Case Manager** **Positions Available: 2** **Position Type**:Full-Time Permanent **Union**:Yes, OPSEU L5116 **Hours of Work**:37.5 **Annual Rate**:$51,141.35-$63,570.56 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care provider in the...

  • Case Manager

    6 months ago


    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Case Manager - Ash** **Full-Time, Permanent** - **Classification: Case Manager**_ - **Job Title: Case Manager**_ - **Hours of Work: 37.5 hours per week**_ - **Rate of Pay: $26.91- $31.48**_ - **Deadline to Apply: Posted until filled.**_ **Position Purpose** Jean Tweed Centre supports and operates a number of housing and residential programs for women...

  • Case Manager

    2 months ago


    Toronto, Canada LOFT Community Services Full time

    **DATE**:October 1st, 2024 **LOCATION**:Toronto, ON - M-DOT Hotel **COMPENSATION**:$53,630 - $65,589 Annually Prorate LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...

  • Case Manager

    6 months ago


    Toronto, Canada Jean Tweed Treatment Centre Full time

    **Case Manager** **Full-Time, Permanent** - **Classification: Case Manager**_ - **Job Title: Case Manager**_ - **Hours of Work: 37.5 hours per week**_ - **Location: Elm Street, Toronto, ON M5G 0A8**_ - **Rate of Pay: $26.91- $31.48**_ - **Deadline to Apply: Posted until filled.**_ Jean Tweed is a leading, community-based organization that provides a...

  • Case Manager

    6 months ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Case Manager** - Our Case Managers provide collaborative, team-based and client-driven services to clients with mental illness_. **Position Type**:Full-Time Permanent **Union**:Yes, OPSEU L5116 **Hours of Work**:37.5 **Annual Rate**:$51,141.35-$63,570.56 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and...

  • Case Manager

    2 months ago


    Toronto, Canada LOFT Community Services Full time

    **DATE**:October 2, 2024 **LOCATION**:Toronto, ON - Intensive Case Management (ICM) **COMPENSATION**:$53,630 - 65,589 annually prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness....

  • Case Manager

    22 hours ago


    Toronto, Canada COTA Health Full time

    **CASE** **MANAGER** **Transitional Aged Youth Program (TAY)** **One (1) Bargaining Unit, Contract**Full-Time Position 1 Year with Possibility of Extension** **Existing Vacancy** **Monday-Friday: 9:00am-5:00pm** **Compensation $28.54/hour** **About Cota** Cota is presently seeking a dynamic and innovative individual to join our amazing team in the...

  • Case Manager

    6 months ago


    Toronto, Canada COTA Health Full time

    **CASE** **MANAGER** **Transitional Aged Youth Program-TAY** **One (1) Bargaining Unit, **Permanent Full-Time Position** **Monday-Friday: 9:00am-5:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from...

  • Case Manager

    4 weeks ago


    Toronto, Canada Reconnect Community Health Services Full time

    **Position Type**: Full-Time Permanent **Location**: Toronto, ON **Hours of Work**: 37.5 hours per week **Annual Rate**:$51,141.35 - $63,570.56 **Job Ref**:MHA0016 COSS **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care provider in the west...

  • Case Manager

    5 months ago


    Toronto, Canada COTA Health Full time

    **CASE** **MANAGER** **Transitional Aged Youth Program-TAY** **One (1) Bargaining Unit, **Permanent Full-Time Position** **Monday-Friday: 9:00am-5:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from...

  • Case Manager

    2 months ago


    Toronto, Canada COTA Health Full time

    **CASE** **MANAGER** **Transitional Aged Youth Program (TAY)** **Two (2) Bargaining Unit, **Permanent Full-Time Positions** **Monday-Friday: 9:00am-5:00pm** **Compensation $28.54 hour** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year -...