Shift Manager

3 weeks ago

Pickering, Canada Jersey Mike's co Redberry Inc Full time

**JERSEY MIKE'S IS HIRING AGAIN**

**SHIFT MANAGERS for our NEW LOCATION IN PICKERING**

**Full-time positions available, including full training and benefits.**

**VIRTUAL INTERVIEW EVENT WEDNESDAY 9-10AM**
- **"Jersey Mike's "A Sub Above" **_

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

**Position Description**:
The Shift Manager plays a key role in ensuring the smooth operation of our restaurant during scheduled shifts. They will lead by example, providing guidance and support to team members while upholding our standards of excellence in food quality, customer service, and cleanliness. Your leadership will contribute to the overall success of our team and help create a positive work environment for everyone.

**Essential Functions**:

- Ensure that teammates respect food charts, recipes, and other preparation procedures.
- Ensure that procedures relating to storage and rotation of supplies and food are observed.
- Ensure that procedures for maintaining freshness and food quality are observed and that employees of the restaurant provide the best customer service possible.
- Resolve all guest opportunities with politeness, courtesy, and efficiency.
- Ensure that sanitary procedures are respected and that the interior and exterior of the restaurant are cleaned and maintained according to company standards & procedures.
- Ensure that the inventory is carried out and stocks maintained at an appropriate level by company policy.
- Ensure that all directives on health and safety at work are known and respected.
- Assist the manager in achieving productivity goals (labor and food costs) and take over during employee breaks.
- Ensure that staff follow the rules and policies of the restaurant, and maintain, and promote, a good work environment by motivating employees.
- Delegate tasks effectively to ensure efficient workflow and optimal use of resources.
- When required, assist the manager in recruitment and staff training, performance evaluation, and supervision of work teams.

**Minimum Qualifications, Knowledge, & Skills**:

- Minimum of 1 year of supervisory experience in the quick service restaurant industry.
- High school diploma or equivalent.
- Demonstrates the ability to interact with customers and coworkers in a friendly, enthusiastic, and outgoing manner.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to remain calm and composed in fast-paced environment.
- Basic math and proficiency in cash handling
- Demonstrates the ability to bend, twist, and stand to perform normal job functions.
- Experience in customer service, ability to handle guest concerns, and cash handling experience.
- Oversee daily operations, manage a team of Crew Members, ensure adherence to company standards, and assist with inventory management.
- Flexible to work days, evenings, weekends, and holidays, as needed.

**Work Environment**:

- Primarily indoor environment with occasional tasks outdoors
- Involves standing and walking for long periods without frequent rest periods (duration of shift)
- Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing.
- Routinely reach overhead, forward, and underneath shelves, counters, tables, and kitchen equipment
- Frequently squat or stoop to reach items on low shelves or off the floor.
- Occasionally climb on stools or ladders and reach for items located on shelves.
- Vital role in providing excellent customer service and preparing signature subs.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a Great Big Smile If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team

Diversity. Inclusion. Our restaurant guests come from all walks of life, and so do we. Creating an environment where everyone, from any background, can do their best work is what we like to do.

About Redberry Restaurants

Redberry was named Area Director Jersey Mike’s in Canada with two corporate-owned locations in Ontario. Redberry is also the Development Lead for Canada with plans to open 300 Jersey Mike’s restaurants across the country by 2034, via a combination of Redberry-owned-and-operated stores and supported franchisee locations

**Job Types**: Full-time, Permanent

Pay: $19.20 per hour

**Benefits**:

- Extended health care

Schedule:

- D

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