Brokerage Product Development Manager

5 months ago


Mississauga, Canada SCC UPS SCS, Inc. Full time

**Primary Job Posting Location**:
Mississauga, Ontario Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position provides customs brokerage expertise for geographically aligned customs brokerage accounts. The incumbent collaborates with other teams to maintain communication with key clients and ensures operational execution of customer requirements. This position identifies ways to improve service and implements continuous improvement projects. The incumbent leverages detailed knowledge of the customs brokerage and clearance process and engages others to maintain and grow customs brokerage revenue. This position facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships.

RESPONSIBILITIES
- Supports Primary Sales / Operations with customs brokerage customer accounts, revenue retention, and churn reduction to maintain revenue levels
- Provides customs brokerage product expertise and input during solution development, contract negotiation, statement of work, and pricing agreement to maintain competitiveness and profitability
- Participates in customer meetings and quarterly business reviews to provide leadership and strategic vision as related to customs brokerage impact on long-term partnerships
- Ensures standard operating procedures and key performance indicators are managed effectively to meet UPS goals and to ensure customer satisfaction
- Advises customers on supply chain improvement opportunities and works collaboratively with other teams to develop solutions which reinforce the UPS value-added proposition
- Assists others to ensure UPS meets client customs brokerage performance goals and expectations while minimizing negative impacts to other departments
- Gathers and shares customs brokerage customer service best practices
- Reviews customs brokerage service standards with customers to reach agreement on service levels and to retain business and manage organic growth
- Provides excellent customs brokerage service to increase customer satisfaction
- Coordinates with other teams to conduct business and customer review meetings

QUALIFICATIONS

**Requirements**:

- Bachelor’s Degree or international equivalent
- Licensed Customs Broker

Preferences
- Bachelor’s Degree or international equivalent in Business or Transportation



  • Mississauga, Ontario, Peel region, Canada Groupe Robert Full time

    The Brokerage Account Manager (BAM) will be responsible for the growth of assigned brokerage accounts. In addition, they will identify new brokerage opportunities using various prospecting sources (professional network, database mining, cold calling, etc.). The BAM will actively promote Groupe Robert’s 3PL and intermodal transportation services. They will...


  • Mississauga, Ontario, Canada Bison Transport Full time

    The role of a Transportation Brokerage Lead at Bison Transport involves overseeing the daily operations of the capacity procurement team. Key responsibilities include monitoring freight volumes, service levels, and margins, as well as managing carrier performance and growth.Effective Logistics Brokerage Management is crucial in this position. This includes...


  • Mississauga, Ontario, Canada FedEx Group Full time

    Job OverviewFedEx Group is seeking a skilled Customs Brokerage Specialist to join our team in providing exceptional customs brokerage services. As a key member of our operations team, you will be responsible for ensuring seamless clearance of international shipments while adhering to regulations and legislation.Salary and BenefitsThe estimated annual salary...


  • Mississauga, Ontario, Canada CB Canada Full time

    Job Title: Brokerage RepresentativeJob Summary:We are seeking a skilled Brokerage Representative to join our team at CB Canada. As a key member of our import operations team, you will be responsible for processing customs clearance and confirmations for repetitive and non-complex shipments.Key Responsibilities:Process customs clearance and confirmations for...


  • Mississauga, Canada Geodis FF Canada Ltd. Full time

    GEODIS supplies and combines freight services, information management and added value into integrated solutions. As part of the GEODIS Group, GEODIS Freight Forwarding Canada supports the GEODIS Group’s capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 1.6 billion euros and more than 4500 employees...


  • Mississauga, Ontario, Canada B. Zee Brokerage Ltd Full time

    Job Title: Senior Sales ExecutiveB. Zee Brokerage Ltd is seeking a highly skilled and experienced Senior Sales Executive to join our team. As a key member of our sales team, you will be responsible for selling our Canadian Customs Brokerage services to clients.Key Responsibilities:Develop and maintain strong relationships with clients to understand their...

  • Office Manager

    4 weeks ago


    Mississauga, Ontario, Canada Pontis Realty Inc., Brokerage Full time

    Job Title: Office ManagerWe are seeking a highly organized and detail-oriented Office Manager to join our team at Pontis Realty Inc., Brokerage.Job Summary:The Office Manager will be responsible for overseeing the day-to-day operations of our office, ensuring that all administrative tasks are completed efficiently and effectively. This includes managing...


  • Mississauga, Canada CBRE Full time

    **Brokerage Sales Associate** **Job ID** - 191468**Posted** - 01-Nov-2024**Service line** - Advisory Segment**Role type** - Full-time**Areas of Interest** Sales/Brokerage **Location(s)** Mississauga - Ontario - Canada **About CBRE** Would you like to work at the world’s largest commercial real estate services firm, and a Fortune 500 company? Do you...


  • Mississauga, Ontario, Canada B. Zee Brokerage Ltd Full time

    Job Title: Senior Sales ExecutiveAbout the Role:We are seeking a highly skilled and experienced Senior Sales Executive to join our team at B. Zee Brokerage Ltd. As a Senior Sales Executive, you will be responsible for selling our Canadian Customs Brokerage services to clients.Key Responsibilities:Sell our Canadian Customs Brokerage services to clientsDevelop...


  • Mississauga, Canada Pontis Realty Inc., Brokerage Full time

    **Why Us**: Whether you are a newly licensed agent seeking the perfect brokerage to join or an experienced agent searching for a brokerage that can help you reach your full potential, Pontis Realty Inc., Brokerage is the right choice for you. As an ambitious agent, it is crucial to avoid the mistake of aligning with a brokerage that fails to prepare you for...

  • Brokerage Coordinator

    5 months ago


    Mississauga, Canada Cushman & Wakefield Full time

    **Job Title** Brokerage Coordinator **Job Description Summary** **Administration & Coordination** - Organize and implement listing and team marketing strategies including management of team’s social media communication - Keep record and compile information for client activity reports and update ongoing transaction pipeline - Research and prepare market...


  • Mississauga, Ontario, Canada Pontis Realty Inc., Brokerage Full time

    Pontis Realty Inc., Brokerage is seeking an experienced Administrative Manager to join our team. The successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, and establishing work priorities and ensuring procedures are followed and deadlines are met.Key...


  • Mississauga, Ontario, Canada B. Zee Brokerage Ltd Full time

    B. Zee Brokerage Ltd is seeking a highly skilled Sales Executive to join our team in selling our Canadian Customs Brokerage services. As a front line point of contact to the customer, you will be responsible for providing general knowledge of both customs brokerage services and overall international trade solutions. This is a very independent position that...


  • Mississauga, Ontario, Canada B. Zee Brokerage Ltd Full time

    Job DescriptionWe are seeking a highly skilled Sales Executive to join our team at B. Zee Brokerage Ltd.The successful candidate will be responsible for selling our Canadian Customs Brokerage services. As a front-line point of contact to the customer, a general knowledge of both customs brokerage services and overall international trade solutions is...


  • Mississauga, Ontario, Canada B. Zee Brokerage Ltd Full time

    Job Title: Senior Sales Executive - Customs BrokerageWe are seeking a highly motivated and results-driven Senior Sales Executive to join our team at B. Zee Brokerage Ltd. As a Senior Sales Executive, you will be responsible for increasing market share through soliciting and capturing new accounts.Key Responsibilities:Solicit and capture new accounts to...


  • Mississauga, Ontario, Canada Maersk Full time

    As a Customs Brokerage Compliance Specialist with Maersk, you will play a key role in ensuring our adherence to Canadian import and export regulations. This involves classification, post-entry compliance, and trade programs, with a focus on HS classification, managing customs declarations, and maintaining compliance with trade agreements and regulatory...


  • Mississauga, Canada Intact Full time

    At Intact Prestige, we are committed to protecting our customers’ unique lifestyle. This mission fuels our dedication to tailor-made insurance coverage. Backed by exceptional expertise and a passion for personalization, our unparalleled customer service is focused on providing people with “perfect-fit” protection so they can enjoy complete peace of...


  • Mississauga, Ontario, Canada Index Realty Brokerage Inc. Full time

    Job Title: Administrative Support SpecialistJob Summary: Index Realty Brokerage Inc. is seeking an experienced Administrative Support Specialist to provide exceptional support to our team. The successful candidate will be responsible for providing administrative assistance, coordinating office procedures, and ensuring the smooth operation of our office.Key...


  • Mississauga, Canada SCC UPS SCS, Inc. Full time

    **Primary Job Posting Location**: Mississauga, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill...


  • Mississauga, Ontario, Canada Intact Financial Corporation Full time

    At Intact Financial Corporation, we're looking for a Business Development Manager to support our Specialty Lines team in the GTA. As a key member of our team, you'll be responsible for developing and implementing a business development plan to achieve growth objectives and building strong relationships with brokerage firms.Key Responsibilities:Develop and...