Rental Coordinator

4 months ago

Lethbridge, Canada Cooper Equipment Rentals Full time

**Build your Career at Cooper Equipment Rentals**

We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Rental Coordinator** at our **Lethbridge, AB **branch.
- **Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**_

**Why Work with Us? Perks**
- Competitive salary
- Paid day off on your birthday
- Excellent benefit package with premiums paid by the company
- RRSP Match
- Boots/Shoe Allowance + Safety wear
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

**What You’ll Be Doing**
- Duties and Responsibilities:_
- Answer telephone inquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
- Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites.

**What You’ll Bring to the Team**:

- Qualifications and Requirements:_
- At least 3 years' experience in the customer service, equipment rental, construction or similar industry is required; product knowledge of construction equipment is a definite asset
- Possession of a Class 5 license with a clean or satisfactory driver’s abstract (no more than 3 demerit points) is considered an asset
- Self-starter, customer service oriented and team player
- Thrives in a fast-paced environment with strict deadlines
- Comfortable with computers; knowledge of Systematic is an asset (but not required)
- Excellent problem-solving skills
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner
- Pride in what you do

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos **cooperequipment.ca/careers**.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Equipment Rentals: 1 year (preferred)

**Location**:

- Lethbridge, AB (preferred)

Work Location: In person

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