Rental Coordinator

4 weeks ago


Lethbridge, Canada Cooper Equipment Rentals Full time

**What You’ll Be Doing**:

- Duties and Responsibilities:_
- Answer telephone enquiries from customers and from outside sales representatives and process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
- Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites.

**What You’ll Bring to the Team**:

- Qualifications and Requirements:_
- Minimum of three years of experience in the customer service industry or construction industry is required. Experience in the construction equipment rental industry is a definite asset.
- Self-starter, customer service oriented and team player.
- Thrives in a fast-paced environment with strict deadlines.
- Comfortable with computers; knowledge of Systematic is an asset.
- Available to work overtime when required.
- Excellent problem-solving skills.
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner.
- Pride in what you do


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