Inside Sales
3 weeks ago
**Position**: Inside Sales - Logistics + Operation Support
**Reports to**: Director of Operations
This is an intermediate position within our inside team to help support CDm2 LIGHTWORKS sales division and
flexibility regarding day to day priorities.
**Principal Duties & Responsibilities**:
**1. **Coordinate project sample equipment, by working with the Sales Rep to confirm the items required, order
placement with manufacturer and subsequent return of products after the demo has concluded.
**2. **Oversee the management of our Nektar sample system, by ensuring all samples are functional and new
samples are added in as they are received at CDm2 LIGHTWORKS either on a permanent or temporary basis.
**3. **Manage warranty claims on projects by contacting the manufacturer when problems arise, creating
replacement orders and to facilitate the defective products being returned to the factory for evaluation.
**4. **Assist field technicians with the warranty administration, part orders and trunk stock inventory
**5. **Coordination of sample inventory review during manufacturer visits as directed
**6. **Support Sales and Marketing activities and events as directed
**7. **Phone answering, shipping and receiving duties, as required on a daily basis
**8. **Organize and maintain office and facilities, as required on a daily basis
**9. **To support the inside sales team with quote + order administration during high volume times
**Applicant Requirements**:
- Excellent command of English language, verbal and written
- Ability to multi‐task and work independently as well as in a group environment
- Strong problem solving and time management skills
- Organized work methods, with a focus on meeting deadlines and achieving communicated goals
Word & Excel+
Ability to use basic hand tools
**Education and Experience**:
- High school graduation
- Office and/or warehouse experience
- Lighting or construction industry experience are an asset
- Related continuing education courses are an asset
**Salary**: $49,800.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: One location
Expected start date: 2023-02-17
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