Program Manager

2 weeks ago

Toronto, Canada Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.

Our values shape the way we consult and define the people we want to join us on our journey, they are:
Safety first - Going home safe and well:

- You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
- You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
- You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

- You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
- You will be responsible for implementing appropriate programme delivery environments, including People, Organisation, Process, Information and Technology
- You will promote and influence quality and Service Excellence in all conversations and programme interactions.
- Manage the Program Level risks including ensuring that the cost and schedule impacts are accurately assessed, and that the risks are correct assigned to the correct senior representative.
- Develop and implement mitigation plans
- Lead monthly risk reviews, with the support of the Program Risk team, of the program level risks
- Support senior level representatives with risk identification and management
- Manage the monitoring and reporting of Program-level risks.
- Responsible for managing, fostering, and maintaining senior level client relationships.
- Identification and escalation of Program level risks and issues that impact on delivery.
- Evaluate and establish best practice Program risk policies, processes, and procedures that are in keeping with the agreed Program delivery approach.
- Promoting collaboration and building relationships.

Integrity - Always do the right thing:

- You will be responsible for project budgets and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.
- You will support the Operations Director and other senior stakeholders to directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
- You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

- You will lead your team effectively and develop others to reach their full potential.
- You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
- You will collaborate with multiple internal and external stakeholders, up to C-Suite, to implement and manage our programmes.

You’ll need to have:

- Ability to identify & analyze Project, Program and Business risks.
- Experience in setting up effective project controls systems & procedures.
- Detailed understanding of construction technology, planning, delivery, and site logistics.
- Detailed understanding of commercial approaches
- Adept at monitoring and reporting Program-level progress and assure efficient and effective use of resources across the program.
- Understanding of various Contract, Commercial and Governance procedures.
- Excellent attention to detail and organizational skills to ensure the maintenance and upkeep of accurate data and reporting both internal and external.
- Recognizes opportunities for innovation or improvements on existing working practices.
- Demonstrate senior leadership and core competencies at a high level of development.
- The ability to engage and motivate others. To act as a role model and inspire others.
- Ability to anticipate and forecast the key risks and opportunities available to the Program to ensure the core vision is achieved.
- Respectfully listens to others and considers all views presented.
- Puts team success above own interests.
- Recognizes and understands the Clients priorities and holds the ability to adapt to requirements.
- Coordinates workstreams and establishes actions plans with key stakeholders for implementation.
- Strong program manager level leadership skills to manage and motivate program delivery teams delivering high risk, complex proje

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