Learning Design and Delivery Specialist

2 weeks ago

Greater Sudbury, Canada City of Greater Sudbury Full time

**Department**: Office of the Chief Administrative Officer
**Initial Reporting Location**: Tom Davies Square

**Job Status**: Permanent Position

**Affiliation**: Non Union
**Hours of Work**: 70 hours bi-weekly
**Shift Work Required**: No
**Range of Pay**: Group 11 - $3,014.20 to $3,548.30 bi-weekly (Subject to Review)

**The start date will follow the selection process.**

This position is eligible to work remotely on a part-time basis.

**Main Function**: Responsible for enhancing the competency of employees as individual contributors and leaders by designing and delivering effective learning modules.

**Characteristic Duties**: Under the general direction of the Project Director - Human Capital Management Plan.

1. Design and deliver effective content and training programs to increase employee proficiency of the competencies included in the competency framework, which includes the identification of learning outcomes, developing learning plans, and the preparation of content and training material.
2. Host engagement sessions with internal and external stakeholder groups to deliver the outcomes outlined in the Human Capital Management Plan (HCMP).
3. Liaise with internal stakeholders to understand the areas of opportunity in the organization and present recommendations based on data outcomes from information gathering exercises.
4. Assist in the design and delivery of components of the general onboarding program.
5. Design an evaluation framework that outlines the effectiveness of the training offerings and overall corporate training programs through use of data.
6. Monitor and collect feedback from learning participants, report on results.
7. Assist in the creation and maintenance of a project-specific document control system, and the preparation of project documents including reports, and manuals.
8. Analyze opportunities to procure learning modules and make recommendations within an allocated budget. Manage third party relationships with training and development partners.
9. Work effectively within a team environment to assist in the achievement of the project’s deliverables.
10. Perform all other administrative and related duties as assigned.
11. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.

**Qualifications**:
**Education and Training**:

- University degree in Human Resources and/or Business, and/or an Adult Learning certification.

**Experience**:

- At least four (4) years of experience in a learning and development environment, with demonstrated experience in lesson and curriculum planning, design, delivery, and evaluation.
- Demonstrated experience designing content that is rooted in the principles of Adult Learning Principles for delivery in an instructor-led, virtual and asynchronous e-learning environment.
- Experience with content development software and learning management software is required.
- Developing a framework of data collection that will assist in a needs analysis that informs a curriculum plan is required.

**Knowledge Of**:

- Must demonstrate strong knowledge of Microsoft Office products, with particular focus on Excel, Word and Powerpoint.
- Document control best practice is considered an asset.

**Abilities To**:

- Gather, analyze and interpret data, presenting findings in a comprehensible form.
- Demonstrate excellent written and verbal communication skills.

**Personal Suitability**:

- Mental and physical fitness to perform essential job functions.
- Demonstrated positive work record and good attendance record.

**Language**:

- Excellent use of English; verbally and in writing.
- French verbal skills an asset.

**Leadership Competencies**:
**Tactical Coordination and Direction
- Non Supervisory (I)**

**Competency**

**Competency Definition**

**Level**

**Level Definition**

**Shaping the Future**

Innovation

Take a creative approach to problems or issues, “think outside the box”, go beyond the conventional, and explore creative uses of resources.

3

Proposes innovative ideas

Judgment and Decision Making

Make sound decisions involving varied levels of complexity, ambiguity and risk.

2

Assimilates and interprets data to make competing decisions

**Delivering Business Results**

Collaboration

Work and communicate collaboratively within City of Greater Sudbury to create alignment within and across teams and groups.

3

Collaborates beyond one’s area

Customer/Citizen Focus

The desire to work closely with internal and external customers to meet and exceed their expectations.

2

Addresses underlying customer/stakeholder needs

Impact & Influence

Persuade, convince, influence or gain the commitment of others to get them to accept a point of view, adopt a specific direction, commit to an idea, or take a course of action.

2

Adapts actions or words to persuade

Organizational Awareness

Learn and understand the key relationships, diverse interest groups and power bases wit

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