Bottle Service

2 weeks ago


Toronto, Canada Forbidden City Full time

Position: Bottle Service Specialist (Mandarin Speakers Only)

Venue: Forbidden City Nightclub

Location: 200 Princes Ave, Toronto, ON

Pay: $18/hour + Tips

**Job Summary**:
As a Bottle Service Specialist, you will be an integral part of the Forbidden City Nightclub team, providing an unparalleled VIP experience to our guests. Your main responsibility will be catering to VIP bottle service clients and ensuring they have an unforgettable night in our vibrant nightlife setting. You will engage with patrons, guide them through our premium bottle service options, and deliver exceptional customer service that exceeds their expectations.

**Key Responsibilities**:

- Bottle Service Excellence: Create a personalized and memorable experience for VIP guests by offering expert guidance on bottle service options, mixers, and package upgrades. Ensure prompt and efficient bottle delivery to tables and maintain a high level of attention to detail throughout the night.
- VIP Engagement: Greet, interact, and build strong relationships with VIP clients, ensuring their needs are met and providing proactive assistance to enhance their overall experience at the club.
- Upselling and Revenue Generation: Proactively identify opportunities to upsell bottle service packages and promote special offers, maximizing revenue potential for both the nightclub and your individual earnings.
- Team Collaboration: Work closely with the nightclub staff, including bartenders, servers, and security, to maintain a seamless and efficient operation and ensure a cohesive team approach.
- Responsible Service: Adhere to all alcohol service regulations and enforce age verification policies to ensure a safe and enjoyable environment for all guests.
- Cleanliness and Presentation: Maintain a clean and organized bottle service area, including tables, seating, and presentation of bottles, to create an inviting and visually appealing atmosphere for our patrons.

**Requirements**:

- Previous experience in bottle service, VIP hosting, or upscale hospitality preferred.
- Outstanding communication and interpersonal skills with a focus on customer satisfaction.
- Ability to work in a fast-paced, high-energy environment with grace and composure.
- Strong sales acumen and the ability to upsell products and packages effectively.
- Must be at least 19 years old and have a valid Smart Serve.
- Availability to work flexible hours, including late nights, weekends, and holidays.
- Mandarin required.

We look forward to welcoming you to our team and creating unforgettable nights together

**Job Type**: Part-time
Part-time hours: 6 per week

**Salary**: $18.00 per hour

Schedule:

- Every Weekend
- Night shift
- On call
- Weekends as needed

Supplemental pay types:

- Commission pay
- Tips

Work Location: In person

Expected start date: 2023-11-17



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