Team Lead

5 months ago

Edmonton, Canada Prospect Human Services Full time

**Position**

Team Lead Business Advisor - Entrepreneurs with Disabilities (EDP)

**Location**

Edmonton, AB

**Type**

Part Time - 22.50 Hours/week

**Hourly Rate**

$30.00 - $35.00 / Hour

**Break Barriers. Employ Change.**
- At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths._

Prospect helps people get jobs. We’re a not-for-profit and registered charity, so while the bottom line can’t be ignored, it’s not our priority. Clients are.

Recognizing that not everyone learns in the same way, our methods include art and the great Alberta outdoors as tools. We help young and old, people changing industries, recent immigrants, veterans, people with disabilities, and everyday Albertans who feel that the job search process has become daunting. If that sounds good to you, let’s get to work

**What will you do?**

**Team** **Lead Responsibilities**:
Works with the Program Manager to:

- Ensure contractual service elements are being delivered and that program outcomes are being met;
- Oversee and ensure completion of funder reports;
- Coordinate team schedules, workloads, and caseloads to make sure tasks are completed on time and to a high quality, ensuring client and stakeholder satisfaction;
- Provide guidance and support to the team with complex client and/or stakeholder situations; and
- Plan, lead and/or participate in team meetings.

**Strategy**

Provides input and support on strategic direction of the EDP Program:

- Conducts market analysis/environmental screening to pinpoint areas of opportunity and weakness within the program;
- Assists with the preparation of any grants, proposals or reports;
- Provides proactive solutions to address skill gaps/workforce planning initiatives; and
- Continually evaluates associated communities/competitors’ strategies and programs.

**Contract Performance**
- Collaborates with the Program Manager to ensure overall short term, annual, and long-term business planning and budgeting initiatives for the EDP program are met:

- Maintains a strong and transparent relationship with the Prairies Can (Funder) staff with the intention of developing mutually beneficial outcomes;
- Monitors the financial viability of the contract by routinely analyzing trends in program performance, and adjusting services to ensure that deliverables are met;
- Provides input, forward thinking ideas and reacts to market changes to establish solutions that will improve service and maximize results
- Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.

**Client Engagement**
- Manages an EDP client caseload as the lead Business Advisor on the team.
- Collaborates with the Administrative Assistant to complete intake meetings and create client files (paper and electronic);
- Leads Entrepreneurial Assessments on prospective clients to include the development of a customized work plan, including self-directed and directed activities;
- Creates, maintains and oversees all EDP program electronic files in PERCI; and
- Monitors client satisfaction.

**Workshops**
- Develops content for group based workshops on entrepreneurial topics and other specifically tailored workshops designed for entrepreneurs with disabilities;
- Collaborates with the external sponsor financial institutions to leverage and utilize their workshops when appropriate;
- Facilitates workshops based on defined schedules and demand;
- Works with other departments, such as Marketing & Communications on branding and consistency of content;
- Assists the MarComm Team in maintaining an online digital and social media presence;
- Analyzes success and areas of opportunity for content delivery;
- Trains other staff on delivery of workshops; and
- Maintains workshops and communicates changes.

**Stakeholder Engagement, Network and Mentorship Development**
- Represents Prospect in the community by engaging stakeholders, facilitating events, attending trade shows, career fairs, committees and other industry events;
- Establishes and manages a bi-weekly Entrepreneurs with Disabilities Network to assist in creating a safe, productive network for peer collaboration;
- Leverages Prospect’s experiences with peer-support, extensive business network and community partnerships to establish a sustainable, volunteer Mentorship Program for active clients;
- In collaboration with the Prairies Can Business Service Network and Prospect’s employer network, lead the organization and host an Annual Entrepreneurial Connector where clients and other entrepreneurs can network, share successful business practices, learn from leaders in the entrepreneurial community; and
- Remains active within a network that includes other entrepreneurial profess

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