Desktop Support Technician Ii

3 weeks ago


Mississauga, Canada TEK Group Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed

Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting

**Day-to-Day responsibilities**
- Desktop support L2 troubleshooting

**TOP 2 or 3 required skills**
- Good communication (Written/ Verbal), Technical knowhow for L2 troubleshooting and Coordination
- 5+ years with COMPTIA+ preferred

**Job Type**: Permanent

**Salary**: $26.00-$29.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop support: 3 years (preferred)
- Software troubleshooting: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)
- Computer hardware: 3 years (preferred)
- Computer repair: 3 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

**Speak with the employer**
+91 9347843649



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