Security Supervisor

3 weeks ago

Toronto, Canada York University Full time

**Purpose**:
The Security Supervisor is responsible for the effective day-to-day supervision of all on-duty Security Officials, or designated teams of officials, including liaising with the Operations Manager of goSAFE & Closed-Circuit Television (CCTV). This role ensures that their department provides high quality, customer-focused services to the York community according to the University's vision and the department's mission of Security Services. This role ensures that all calls for service and complaints are attended to in a professional and timely manner, and that a record of such actions is accurately maintained. The Supervisor supports all proactive programs that have been implemented, consistent with a community-based service philosophy, and works closely with the crime prevention and investigative units. In addition, this role identifies and develops strategies to meet present and future requirements in line with the University's mission statements and objectives.

**Education**:
Requires a college diploma in a related discipline and have the equivalent in training and experience in a Security or related industry. University degree would be an asset. Must have a valid Security Guard License and be willing to obtain a Private Investigators License. Posses an Ontario 'G' class drivers licence in good standing. Will attend, participate, and successfully complete both in class and physical components of Use of Force Training, defense tactics, the use of personal protective equipment, First Aid and CPR. recertifies as required.

**Experience**:
A minimum of three (3) years related experience in a Supervisory role within Security Services industry or equivalent experience and training in a related industry. Experience and training in the Ontario Use of Force Model including certification in the use of expandable batons and handcuffs is preferred. Must successfully complete the York Security Services Advance Patrol Training certification program. A minimum of one (1) year Supervisory experience in a unionized environment.

**Skills**:
Knowledge
Knowledge of relevant legislations such as the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act and Security Guard Act as well as understanding of relevant Collective Agreements.

**Skills**:Ability to function under the parameters of York's vision of Security Services and an understanding of the University's direction for Security Services.
Demonstrated leadership and interpersonal skills including professionalism, courtesy, flexibility, tact, and diplomacy.
Good sense of judgment, integrity, and ability to maintain confidentiality.
Demonstrated ability to train others based on operating procedures.
Ability to lead personnel in a team-oriented environment with a sound knowledge of patrol functions, crime prevention, investigative techniques, physical security and disaster preparedness.
Excellent analytical skills. excellent oral, written communication skills and effective listening skills.
Demonstrated ability to provide a high level of customer service to community members.
Ability to advise and support Security staff in situations where they are dealing with difficult, unpredictable and/or violent persons.
Strong work ethic, sense of responsibility, ownership and the ability to motivate staff.

**Additional Notes**:
Required to take a leadership role in meetings in which some participants may demonstrate a high level of stress.
Rotating continental shifts, with the ability to travel between all university campuses. 24/7/365 Rotation.
- **Compensation**:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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