Rep, Customer Service

1 month ago

Mississauga, Canada Southwire Company LLC Full time

If you are looking to grow your career by digging your hands into various aspects of wire and cable manufacturing in a fun, innovative and diverse culture, then this is the job for you

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?

Location: Mississauga,Ontario

Role Type: Onsite

Travel Requirements: In this position, you must be able to travel throughout Canada and the United States as may be required from time to time.

**Southwire Job Description**:
Provides administrative assistance in distribution of products to Southwire customers

**Description of Duties and Responsibilities**
- Assists and provides answers to sales department inquiries with information concerning customer orders as it relates to area inventory, shipping and cutting schedules, tracing, and any other customer service questions.
- Coordinates shipping schedules and investigates tracking of shipments for customers.
- Monitors carrier freight claims for lost and damaged material and maintains applicable record keeping.
- Assist with distribution load building and cutting functions as assigned.
- Monitors area EDD and PDD customer order shipping requirements to meet/exceed established company service level objectives.
- Monitors area inventory needs as it relates to restocking requirements for customer orders, identifying obsolete inventory and seek outlets for reduction.
- Provides support to Warehouse Specialists for checking in the carrier drivers and ensuring that loads are ready to be shipped.
- Acts as liaison between sales and service center to verify and provide applicable records for customer returns.
- Become computer knowledgeable of SW terms, Customers, Distribution System.

**Qualifications and Experience Requirements**
- High school diploma, or equivalent, is required.
- Bachelors or Associate degree or equivalent is desired.
- Distribution program and load building experience required.
- Excellent computer skills including Outlook, Excel, Word, and PowerPoint required.
- Must possess excellent verbal and written communication skills, proven business acumen, exceptional interpersonal capabilities and possess a strong attention to detail.
- Ability to function and manage multiple tasks in a fast-paced operating environment is critical.
- Must be able to interface and communicate effectively within the organization, with business units throughout the company, and with partners across the supply chain in a professional manner.
- Ability to learn quickly and adapt to a changing business environment.
- Ability to operate efficiently in a team environment.

**Competencies**:

- Nimble Learning- Customer Focus- Plans and Aligns- Collaborates- Balances Stakeholders- Action Oriented- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Pension Plan
- Personal Days
- Long & Short-Term Disability
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave Top Up
- & More

  • Customer service rep

    4 days ago

    Mississauga, Canada AppleOne Full time

    We have a terrific opportunity for a customer service rep from the transportation industry Located in Mississauga PositionCustomer Service Rep Salary50-60K + Benefits, Opportunity to earn yearly bonus, and a pension package LocationMississauga – Dixie / Derry Hours8:30AM- 5:00PM – Fully Onsite KEY Qualifications: •3 years of current...

  • Customer Service Rep

    7 days ago

    Mississauga, Canada Frendel Kitchens Limited Full time

    FRENDEL Kitchens is looking for the right person to join our **_Customer Care department._** We are a major cabinet manufacturing company servicing the new build industry. Our offices are located in Mississauga, Ontario (Dixie Rd/401 area). Our Customer Service Reps are responsible for ensuring all inquiries made by homeowners and site personnel are...

  • Customer Service Rep

    4 weeks ago

    Mississauga, Canada Frendel Kitchens Limited Full time

    FRENDEL Kitchens is looking for the right person to join our **_Customer Care department._** We are a major cabinet manufacturing company servicing the new build industry. Our offices are located in Mississauga, Ontario (Dixie Rd/401 area). Our Customer Service Reps are responsible for ensuring all inquiries made by homeowners and site personnel are...

  • Customer Service Key Accounts Rep

    2 days ago

    Mississauga, Canada Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Customer Service Key Accounts Rep

    2 days ago

    Mississauga, Canada Bayer Crop Science Full time

    At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada Desco Plumbing and Heating Supply Full time

    _Come be a part of Desco, recognized as one of Canada's Best Managed Companies for the twelfth consecutive year - earning us the ultimate honor of Platinum Club member status._ - As a plumbing and HVAC distributor - wholesaler owned by the Deschenes Group Inc., Desco is currently comprised of 18 locations and 4 showrooms with markets across Ontario._ - We...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Desco Plumbing and Heating Supply Full time

    _Come be a part of Desco, recognized as one of Canada's Best Managed Companies for the twelfth consecutive year - earning us the ultimate honor of Platinum Club member status._ - As a plumbing and HVAC distributor - wholesaler owned by the Deschenes Group Inc., Desco is currently comprised of 18 locations and 4 showrooms with markets across Ontario._ - We...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada Associa Full time

    We are looking for top notch customer service reps who excel at communication and service. If you are a person with the drive to succeed we have plenty of opportunities for you. **Requirements**: Excellent communication skills Attention to detail Patience to diffuse difficult client concerns Own transportation required in order to cover condo sites...

  • Technical Services Rep

    3 days ago

    Mississauga, Canada Panasonic Avionics Corporation Full time

    **Who we are**: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in...

  • Customer Service Rep

    2 days ago

    Mississauga, Canada Iqra Arsalan - Desjardins Insurance Agent Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: **Location**: Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow...

  • Customer Service Rep

    2 days ago

    Mississauga, Canada Toemar Landscape & Garden Supplies Full time

    Company Overview: Toemar is a leading family-owned and operated Landscape Supplier in central Mississauga, known for its specialization in the industry and commitment to excellent customer service. At Toemar, we pride ourselves on offering a wide range of quality landscape products and expert advice to both retail and trade customers. Job Summary: As a...

  • Client Services Rep

    7 days ago

    Mississauga, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Customer Service Representative

    7 days ago

    Mississauga, Canada Carte Wealth Management Inc Full time

    Carte Wealth Management Inc. is a steadily growing in the greater Toronto area and we are looking for customer service reps at our new Mississauga location. We are a full service finance management company specializing in all six essential components of financial planning: knowledge base, cash flow management, risk management, tax planning, investment...

  • Customer Service Facilitator

    45 minutes ago

    Mississauga, Canada Bureau Veritas Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you! **Imagine...

  • Customer Service Representative

    6 days ago

    Mississauga, Canada Carte Wealth Management Inc Full time

    Carte Wealth Management Inc. is a steadily growing in the greater Toronto area and we are looking for customer service reps at our new Mississauga location. We are a full service finance management company specializing in all six essential components of financial planning: knowledge base, cash flow management, risk management, tax planning, investment...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada Carte Wealth Management Inc Full time

    Carte Wealth Management Inc. is a steadily growing in the greater Toronto area and we are looking for customer service reps at our new Mississauga location. We are a full service finance management company specializing in all six essential components of financial planning: knowledge base, cash flow management, risk management, tax planning, investment...

  • Brand Rep

    2 weeks ago

    Mississauga, Canada THIRDCHANNEL Full time

    Are you passionate about Luxottica Eyewear brands, such as Oakley, Ray-Ban and Costa, and engaging customers? We are looking for brand reps to support these premium Sunglass brands with a 6 week project focused on customer engagement and sales in a SportCheck location near you! Must be available every week, Thursday - Sunday, 6/15 thru 7/28 to support...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Hoist Manufacturing Company Full time

    **Job Description - Customer Service Representative** **Reports to**:Customer Service Supervisor **Responsibilities**: - Accurately and efficiently process and prioritize customer orders. - Provide accurate quotes in a timely manner. - Achieve quality service by assessing and responding to customer needs, using sound judgment and flexibility when...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada Wasteco Full time

    Wasteco is a leading high impact Canadian owned company with strong entrepreneurial roots that is committed to providing solid waste and recycling solutions for industrial, commercial and institutional (ICI) customers coast-to-coast in Canada. You have waste, we have solutions. We work with you to find the best solutions for your needs using the latest...

  • Strategic Account Rep

    1 month ago

    Mississauga, Canada D&H Full time

    **SUMMARY** Customer facing sales role, responsible for assigned accounts, both active and inactive, including revenue, margin, and breadth growth, customer contact, and sales and service. Accountable for customer satisfaction, revenue generation, goal achievement, and long-term business goals in line with D&H’s vision and values. *** **ESSENTIAL DUTIES...