Automotive Sales
6 months ago
The Sales consultant has the opportunity to interact with hundreds of customers to help guide them in their vehicle purchase. This could be through an Internet-lead, a phone call or a customer who walks in to the store. The goal is to create an exceptional vehicle-buying experience to build customer loyalty.
**Who Would I Interact With?**This position interacts daily with Customers, Sales Managers, other Sales Associates, Financial Services Manager, and Service Associates, just to name a few.
**What are the day-to-day responsibilities?**
- Welcoming customers and listening to their needs
- Using a consultative selling process to match the best vehicle to the Customer needs
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Prospecting through referrals and other creative approaches
- Setting and achieving targeted sales goals
- Gaining superior product knowledge to effectively help Customers
- Transition Customers to the Service Department to support their ownership experience
- Providing an exceptional customer experience to drive loyalty
**How will I know if I am successful?**
**The performance of a Sales Consultant is measured by achieving**:
- Targeted unit Sales
- Targeted Customer Satisfaction Index
**What are the requirements for this job?**
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior automotive sales experience preferred but not required
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
- Experience and desire to work with technology
- Valid driver’s license and have and maintain an acceptable, safe driving record
Base Salary of $36,400 PLUS BONUS based on performance and customer satisfaction. Monthly bonus can be greater than salary.
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