Employment & Community Programs Team Leader

3 months ago

Mississauga, Canada YMCA of Greater Toronto Full time

Salary Rate: $50,482 - Check out the YMCA’s total compensation package

Location: Mississauga YMCA Employment & Community Services

Work Hours: 37.5 hours per week

Employment Type: Contract Full Time Salaried (until March 31, 2025)

Number of Vacancies: 1

Anticipated Start Date: Immediately

Deadline to Apply: October 18, 2024 by 5:00 PM

**Be the Spark** Join our passionate Employment & Community team and help us to achieve great things in our community

The Team Leader is responsible for high-quality program delivery and ensuring effective daily site service. This includes direct supervision of site staff, assisting in the development and implementation of program policies and procedures, and administrative functions. The Team Leader ensures achievement of program goals as well as establishment and nurturing of effective working relationships within the program, the Association, and the community. The Team Leader will provide leadership to staff to ensure contractual obligations are met, and support the year round operation of various programs, services and activities.

**In this role, you will**:

- Provide training, coaching, and feedback to the team to support their development and engagement.
- Develop and ensure compliance with program and site policies and procedures relevant to high-quality service delivery.
- Achieve youth employment goals by maintaining a mínimal caseload.
- Recruit employers and seek out youth job placement opportunities actively.
- Regularly track, evaluate, and report on the program's progress.
- Assist supervisor and other team leaders in recruiting and hiring, as well as coordinating internal and external trainings.
- Implement and evaluate an annual operations plan, consistent with YMCA policies and procedures, to achieve strategic results.
- Engage with staff and external stakeholders actively to identify and address trends, gaps, and opportunities.
- Assist Manager with HR, operational, and policy issues; handle employer and member concerns with sensitivity.
- Participate in volunteer supervision, staff meetings, and professional development trainings as required.
- Perform other duties as assigned.

**You bring**:

- Post-secondary education in a related field
- Experience working with youth and Employers
- Previous experience in a supervisory capacity an asset
- Well-developed interpersonal and relationship building skills, ability to establish rapport, and excellent communication with staff, clients, and volunteers
- Excellent written communication skills
- Flexibility regarding assigned work hours and locations
- Must be able to work evening shifts and, if required, Saturday and Sunday shifts
- Strong organizational skills and ability to effectively prioritize responsibilities
- Ability to work in an efficient manner both independently and as part of a team
- Excellent understanding of diversity, inclusion and equity including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design

**What you need to succeed**:

- Commitment to the YMCA’s Mission, Vision and Values
- Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
- YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

***Why work for the YMCA?**

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020-2025 strategic plan, _Ignite the Light_,_ which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

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