Employment Programs Manager

5 months ago

Mississauga, Canada Jake's House Full time

**Title: Employment Training Program Senior Manager**

Term: Full-Time

Reports: Associate Director, Employment Training Program

Location(s): Oversee across 3 locations -Toronto, London and Ottawa

Salary Range: $60,000+

**COMPANY PROFILE**

Founded in 2004, Jake’s House is a Provincially and Federally funded Canadian charity with a mission to provide meaningful support to families living with autism across the country. Recognizing that more than any other single issue, families dealing with autism need a community, Jake’s House is committed to growing a strong network of people who understand and care - a family, determined to provide tangible solutions at every stage of life.

In addition to growing a caring, committed community, Jake’s House offers a continuum of structured services to provide practical help today and lasting hope for tomorrow. Through four strategic offerings - social events for the whole family; mentoring programs for youth; employment opportunities for young adults; and housing for the aging population - Jake’s House supports individuals on the spectrum throughout their entire lifespans.

Through these events and services, as well as other strategic initiatives, Jake’s House strives to empower individuals with autism; offer their caregivers support and respite; raise awareness; share resources; and build a caring community. Jake’s House is dedicated to delivering assistance to those who need it right now, while also determined to establish a support system for future generations.

**JOB OVERVIEW**

Jake’s House is currently seeking a dedicated Senior Manager to spearhead our provincially supported Employment Training Program (ETP) for individuals with autism and various exceptionalities. As the Senior Manager, you will be entrusted with the strategic planning, seamless execution, and ongoing enhancement of the ETP across multiple locations within Ontario. This pivotal role entails fostering collaborative partnerships, conducting insightful data analysis, and implementing effective programs to foster meaningful employment opportunities. Reporting directly to the Associate Director of Employment Training Program, the Senior Manager will work closely with participants and their families, oversee and inspire the ETP team, and provide guidance to the facilitators leading in-class programs. With a commitment to excellence, the Senior Manager will actively contribute to the growth and success of the ETP, making a profound impact on the lives of those we serve.

**JOB RESPONSIBILITIES**
- Lead the planning and execution of the employment training programs aligned with organizational goals and industry needs.
- Lead the Capabilities and Life Skills Training department and program, ensuring service delivery to 300+ individuals with autism/developmental disabilities.
- Foster a collaborative and inclusive work environment that promotes innovation and continuous improvement.
- Build and maintain relationships with partners, clients, and all community stakeholders to keep pace with emerging market trends.
- Participate and manage the ETP Advisory Committee, and outreach programs as required.
- Maintain data collection and tracking records for the ETP, producing internal and external qualitative and quantitative reports on a quarterly basis working.
- Develop and deliver public speaking engagements and presentations to prospective employment partners and sponsors.
- Develop and modify resources and tools of the employment training program.
- Implement rigorous quality assurance measures to evaluate the effectiveness of training programs.
- Participate in the maintenance, development and implementation of policies and procedures.
- Analyze participant feedback and program outcomes to make data-driven improvements.
- Perform cross functional, and other management and team duties as assigned.

**JOB REQUIREMENTS**
- Bachelor’s degree in a related discipline such as Social Work, Education, Project Management, Human Resources, or Business Management.
- Proven experience in program management, preferably in employment training, a nonprofit setting, or related fields, with at least 3-5 years of experience.
- Strong leadership skills with the ability to inspire and motivate teams towards common goals.
- Project Management Professional (PMP) certification considered a strong asset.
- Excellent written and verbal skills, with the ability to write concise, persuasive, and accurate copy and deliver strong presentations to management and partners.
- Strong interpersonal, communication, and conflict resolution skills with an ability to deal effectively with multiple stakeholders.
- Proficient with MS Office software programs (e.g. Outlook, Word, PowerPoint, Excel, etc.).
- Proficient in Excel, ability to create pivot tables and V-lookups for data analysis and data extraction.
- Detail-oriented and strong organizational skills; striving for high-quality results in all situati

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