Performance Officer

2 weeks ago

Ottawa, Canada Canadian Air Transport Security Authority Full time

The Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the Ottawa International Airport (YOW).

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

**Why is CATSA a great fit for you?**

CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you

**Summary of responsibilities**:
Reporting to the Manager, Regional Performance and under the functional supervision of the Team Leader, Screening Performance, the Performance Officer is responsible for observing, recording and reporting on Screening Contractor (SC) operational performance at the assigned airport, and various other designated airports, in accordance with all applicable policies, procedures and directives. The Performance Officer performs all other duties and responsibilities related to the position as required.

**What you need to succeed**

**To qualify for the position, you must have**:

- Post-secondary education in Quality Control, Logistics, Law Enforcement or another specialty relevant to the duties of the position;
- A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical;
- A minimum of one (1) year of experience writing reports and giving recommendations to management.

**This position is best suited to individuals with the following skills and abilities**:

- Very high attention to details and sense of urgency;
- Ability to exercise good judgment in a fair, objective and consistent manner;
- Ability to monitor multiple and diverse activities and to report findings and observations accurately;
- Effective communication skills, both written and verbal;
- Organized, critical thinker, self-disciplined, and results-oriented;
- Able to function well in a highly structured environment;
- Ability to liaise effectively with various audiences;
- Ability to analyze and provide recommendations;
- Ability to work both independently and in a team with little direct supervision;
- Ability to work under pressure and tight deadlines.

**Valuable skills include**:

- Experience working in the aviation and/or security sectors;
- Experience working in customer service and/or quality assurance and performance measurement;
- Exposure to unionized work environments;
- Knowledge of the aviation industry and the related regulatory and security issues;
- Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.

**Specific work requirements**
- Ability to work overtime as required;
- Ability to travel as required;
- Ability to work shifts based on a 7 days per week, 24 hours a day and 365 days a year work schedule;
- Language Profile: Bilingual BBBB;
- Ability to obtain and maintain a Secret security clearance;
- Be a Canadian citizen or permanent resident.

**How to apply**:
**Additional information**:
CATSA is dedicated to an inclusive selection process and work environment. If you require an accommodation, please advise the Human Resources representative when you are invited to meet with us regarding this employment opportunity.

**Inclusion & Diversity**
- Taleo ID:
**1944**
- Language Requirements:
**Bilingual Imperative**
- Job category:
**Operations**
- Hiring Pay Range:
**$60,211 - $75,263**
- Staffing Method:
**Indeterminate Vacancy**
- # of openings:
**1**
- Position reports to:
**Ottawa (YOW)**
- Posting Date:
**18/07/23**
- Working Location:
**Ottawa**
- Application Deadline:
**02/08/23**
- Working Location Category:
**On-Site

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