Officer, Performance and Development

3 weeks ago

Ottawa, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 163510
Business Function: Human Resources
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Term ,15 months temporary assignment with the possiblity of extension and permanency.
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: UPCET01
Number of Vacancies: 1
Job Closing Date : 01/06/2023

The Officer, Training Design and Development provides training and development services related to corporate initiatives, business processes and procedures with the goal of increasing overall employee knowledge, performance levels and professional learning standards within Canada Post.

**Responsibilities**:
Below are the main job requirements and responsibilities for the Officer, Training Design and Development.

1. Conducts training needs analysis for new and existing training programs by assessing knowledge and skills gaps, financial budgets and resources required to support initiatives identified by internal clients/stakeholders. In collaboration with stakeholders and unions, determines appropriate course content to meet these needs, including collective agreement and legislative requirements.

2. Designs, develops, or acquires training content to meet results of needs analysis. Ensures that sound instructional design and adult learning concepts are in place through Quality Assurance reviews.

3. Confirms design and performance effectiveness of content through pilot training sessions or iterative review/testing of digital content prior to release to employees. Leads the translation of content to meet the Corporation’s Official Languages policy.

5. Works closely with the Learning Management System team to ensure assignment of programs to target audience and subsequent reporting functionality is in place.

**Job Responsibilities (continued)**:
6. Leads training program evaluation activities, analyses evaluation data and communicates to clients/stakeholders on the achievement of training objectives. Makes recommendations to modify content when indicated through evaluation data.

7. Collects data and reports on all project status information, including training activities, budgets, evaluation activities and annual training plans. Creates and manages purchase orders in SAP as required.

8. Reviews and provides training impact and risk assessment for business cases and Requests for Proposal (RFP).

9. Maintains relationships with professional sources/contacts within and outside the Corporation to keep current on emerging trends and industry standards in training and development.

**Qualifications**:
**Education**
- A University or college degree/diploma in a related field.

**Experience**
- 1-3 years of related work experience is required.
- Demonstrated experience in the design and development of adult learning programs, including e-learning, may be required for some positions.
- Experience coordinating training projects including eLearning, instructor led and blended development, analysis, delivery, evaluation, leading training events and projects.
- Proficient computer skills and competent with Microsoft Office programs.
- Strong communication, analytical, and customer service skills.**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position.

**Employment Equity**

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

**Accommodation**

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

**Important Message**

**Leadership Behaviours**
**Decision Making **- A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation's best interests.
**Accountability **- An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
**Business Orientation** - A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent

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