Telecommunications Wireline Service Desk Agent
6 months ago
oin our dynamic team at Avema We are a growing Telecom company based in Toronto, ON.
Avema provides Business Voice and Internet services, as well as specializes in Telecom Expense Management. As we continue to expand, we’re seeking an individual to join our Service Desk team.
- Ordering PRIs, 1FLs, and SIP voice services
- Ordering Business Internet and Dedicated Internet
- Moves, Additions, Changes or Disconnects for Voice, Internet, Data services and Mobility
- Ordering Hardware for Mobility Devices
- Providing support to end user’s regarding mobility devices
There will be minor tier 1 support required but we are willing to train for this component.
Previous service desk ordering experience with any Canadian and US Telecom provider is an asset.
Nice to have skills:
- MS Office (Word and Excel)
- Google Suite (Gmail, Drive, Sheets, etc.)
- Bilingual (French)
**Job Types**: Full-time, Permanent
Schedule:
8 hour shift
Work Location: Hybrid remote in Toronto, ON
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Toronto, ON
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