Territory Store Leader

7 days ago

Winnipeg, Canada SkipTheDishes Full time

**Description**:
Territory Store Leader is a performance driven operator who inspires and leads all of Skip Express Lane Fulfillment Centers in their territory. Primary mandate of this role is to lead Site General Managers to ensure they are ‘Running Great Stores' focusing on delivering excellent customer experience, accurate fulfillment, and store P&L performance. The role also acts as a ‘change agent' to drive store execution and continuous improvement initiatives in partnership with Central Operations, eCommerce Merchandising, Supply Chain/Procurement, and Store Planning. Key performance metrics include Store P&L Performance (controllable expenses, SG&A), customer service metrics, and fulfillment performance.

**Duties and Responsibilities**
- Accountable for “Running Great Stores” including directly managing one store/site as well as leading high performing stores team in their territory (4-6 Stores, 50+ Team Members)
- Drive and ensure implementation of store operating standards that drive the right execution behaviors including, customer centric culture, store P&L performance, and moving with urgency to improve fulfillment performance
- Deliver Store P&L profitability through executing continuous improvement initiatives, optimizing controllable expenses, and supporting eCommerce Merchandising programs across territory and in their stores
- Champion “Quality Culture” across the stores, and guide the stores to make the right judgment with customer at the center of all decisions
- Ensure the supporting teams including eCommerce Merchandising, Supply Chain, Procurement, and Marketing develop program that drives simplicity in stores and be the voice of the stores at the table with implementation
- Accountable for customer item availability, particularly through ensuring inventory is managed in the warehouse both from FIFO and shrink
- Support marketing, growth, and store operations to develop supply planning factoring in site capacity for all key promotional events
- Work closely with Store Operations to understand each fulfillment store capacity, throughput, DOH, as well as key categories to optimize DSD vs. owned distribution vs. 3PL and improve overall “flow” across the network
- 50%+ Travel Required
- Access to vehicle required

**Experience and Qualifications**
- 2-3 years experience in managing multi-stores P&L in a market/district
- 3-5 years experience in managing stores or warehouse leading 20+ Team Members
- Fulfillment and/or warehousing knowledge an asset
- Experience in Grocery or Fresh/Perishables Management in Stores or in Warehouse Distribution Centres

**Why work at Skip?**

Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

**Note**:_All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory._

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