Membership and Operations Coordinator

3 weeks ago


Burlington, Canada Dental Industry Association of Canada Full time

**About Us**:
The Dental Industry Association of Canada (DIAC) provides the industry with networking, regulatory information, collaboration, education, industry data, and government advocacy. We are the unified voice of industry, supporting our members and providing professional leadership in our community.

Our team is small, fostering a collaborative work environment. We engage in teamwork on most projects, ensuring a collective effort in the planning and execution of all our events.

We are seeking a dynamic and organized individual to join our team as a Membership and Operations Coordinator. This role will be responsible for managing all aspects of membership operations and providing administrative support to ensure the smooth functioning of the organization.

**Key Responsibilities**:
1. Membership Management:

- Maintain accurate membership records and databases.
- Respond to member inquiries and provide exceptional customer service.
- Develop and implement strategies to increase membership engagement and retention.

2. Operations Support:

- Assist with the planning and execution of events, meetings, and conferences.
- Coordinate logistics for events, including venue booking, catering, and equipment setup.
- Manage office supplies and equipment inventory.
- Assist with financial tasks, such as invoicing, expense tracking, and budget management.
- Provide general administrative support to staff and management as needed.

3. Collaborative Initiatives:

- Work closely with other team members to support cross-functional projects and initiatives.
- Collaborate with marketing and communications to promote membership benefits and events.
- Participate in strategic planning meetings and contribute ideas for improving organizational processes.

**Qualifications**:

- Bachelor's degree in business administration, communications, or related field.
- Previous experience in membership management, customer service, or administrative support role preferred.
- Strong organizational and time management skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office suite and database management software.
- Ability to work independently and collaboratively in a fast-paced environment.

We thank all applicants for their interest in the Dental Industry Association of Canada. We will only contact those selected for consideration.

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

Work Location: Hybrid remote in Burlington, ON L7L 6M1

Application deadline: 2024-05-10



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