Full Time Network Technician

3 weeks ago


Burlington, Canada Home and Community Care Support Services Full time

_CARE AND BE CARED FOR - THIS IS YOUR HOME_

**If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. **We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.

**What do we offer?**

**We know wellness is supported with work-life balance. **In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan

**What will you do?**
- Coordinate and maintain server level operations related to hardware, software, security and communications for LAN and WAN environments
- Identify, detect and solve related problems
- Provide first level helpdesk support to all users
- Coordinate LAN/WAN based projects and downtime strategies
- Assist in the development of security for LAN/WAN strategies
- Provide LAN/WAN status reports when necessary
- Maintain inventory of hardware/software documentation and inventory
- Provide recommendations as required to LAN/WAN, software and hardware enhancement and optimization
- Provide backup support for Patient Information Systems Administrator and the Information Systems Administrator
- Provide staff with training and orientation to system hardware and software
- Develop and maintain relevant procedure and technical manuals
- Telecommunication support for internal phone system, cell phones, PDA devices and other telecom electronic devices
- Liaise with external contract vendors on any facilities/IT work or repairs
- Lead and/or participate in and demonstrate an understanding of quality, risk and patient safety principles and practices

**What must you have?**
- 2 to 3 years’ experience in the maintenance of LANs/WANs in Microsoft environments
- Valid driver’s license with own transportation as travel may be required within the HCCSS HNHB geographical area
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date

**What would give you the edge?**
- 2 or 3 year post secondary diploma/certificate in Computer Systems/Science MCSE Certification
- Analytical, problem solving, decision making, written and oral communication and interpersonal skills with attention to detail
- Self-directed with the ability to work independently and in a team setting
- Strong customer service skills

**Who are we?**

**We are Home and Community Care Support Services, ready to serve every person in Ontario.** We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

**Why join us?**

**If you’re interested in driving excellence in care and service delivery,** and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

**Equity, Inclusion, Diversity and Anti-Racism Commitment**
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Fixed term contract

Work Location: In person


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