Client Services Representative, Clerks

3 weeks ago


Cornwall, Canada City of Cornwall Full time

The role of the Client Services Representative, Clerks is to provide front-line customer service in person, over the phone and online. This includes acting as a Deputy Division Registrar, acting as a Lottery Licensing Issuer and receiving By-law enforcement complaints. This role is also responsible for delivering, picking up internal and external mail.

The Client Services Representative, Clerks is responsible in ensuring the proper execution of the following:

- Answer all incoming telephone calls, receive/respond and direct visitors at City Hall, respond to information, complaints and direction requests
- Act as Deputy Division Registrar for documents required under the Vital Statistics Act, register Deaths, issue Marriage Licences and maintain files for Vital Statistics in accordance to Provincial Legislation
- Receive and prepare Lottery Licences to qualified organizations as outlined by provincial legislation under the Ontario Gaming and Alcohol Act
- Responsible for cash handling and balancing for all types of payments from cash, interact and credit transactions and data entry
- Deliver and sort all internal and external mail to Departments, Council Members, various agencies, banks and businesses located throughout the City
- Assist with Municipal Elections

Required Qualifications & Experience
- Post secondary education in business or administrative studies, related field or the equivalent combination of education and experience
- Patient, empathetic and ability to ask probing questions to seek win-win solutions with the public
- Proven problem-solving skills and ability to process multiple sources of information with strong organizational skills
- Able to obtain and maintain appointment of Commissioner of Oaths for Affidavits and Statutory Declarations;
- Ability to work independently with mínimal supervision
- Demonstrate strong computer skills in Office 365
- valid unrestricted driver’s license
- Bilingualism in French and English

The City of Cornwall offers a competitive hourly wage starting at $29.66, 35 hours per week, plus a comprehensive benefits package and OMERS pension.

The deadline for submissions is August 3, 2023.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.


  • Town Clerk

    2 weeks ago


    Cornwall, Canada Society of Local Council Clerks Full time

    Redruth Town Council is seeking a Town Clerk to join and lead their team.The Town Clerk is responsible for all aspects of council operations, delivering services such as the council properties and open spaces including a skatepark, library, and town festivals. With a Senior Management Team of 3, and 19 staff, the successful candidate will manage the delivery...

  • Town Clerk

    2 weeks ago


    Cornwall, Canada Society of Local Council Clerks Full time

    Redruth Town Council is seeking a Town Clerk to join and lead their team.The Town Clerk is responsible for all aspects of council operations, delivering services such as the council properties and open spaces including a skatepark, library, and town festivals. With a Senior Management Team of 3, and 19 staff, the successful candidate will manage the delivery...

  • Town Clerk

    2 weeks ago


    Cornwall, Canada Society of Local Council Clerks Full time

    Redruth Town Council is seeking a Town Clerk to join and lead their team.The Town Clerk is responsible for all aspects of council operations, delivering services such as the council properties and open spaces including a skatepark, library, and town festivals. With a Senior Management Team of 3, and 19 staff, the successful candidate will manage the delivery...

  • Town Clerk

    Found in: Jooble CA O C2 - 2 weeks ago


    Cornwall, ON, Canada Society of Local Council Clerks Full time

    Redruth Town Council is seeking a Town Clerk to join and lead their team. The Town Clerk is responsible for all aspects of council operations, delivering services such as the council properties and open spaces including a skatepark, library, and town festivals. With a Senior Management Team of 3, and 19 staff, the successful candidate will manage the...

  • client service clerk

    Found in: Talent CA 2 C2 - 2 weeks ago


    Cornwall, Canada 10605239 CANADA INC Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksAct as spokesperson for an organizationAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services...

  • client service clerk

    Found in: Talent CA 2 C2 - 1 week ago


    Cornwall, Canada 10605239 CANADA INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAct as spokesperson for an organizationAnswer written and oral inquiriesAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesArrange for refunds and creditsExplain the type and cost of services...

  • Accounting Clerk

    4 days ago


    Cornwall, Canada Cornwall Community Hospital Full time

    -Job Posting Number: J0823-1408 Job Title: Accounting Clerk Job Category: Administration / Clerical Unit: Business Office Job Type: Permanent Full Time Open Positions: 1 City, Province, Country: Cornwall, Ontario, Canada Date Posted: August 23, 2023 Available Shifts: Closing Date: September 6, 2023 Salary: $27.20 -...

  • Program Clerk

    2 days ago


    Cornwall, Canada Cornwall Community Hospital Full time

    -Job Posting Number: J0323-0679 Job Title: Program Clerk Job Category: Nursing Unit: Chemotherapy/Medical Day Care Unit Job Type: Temporary Part Time Open Positions: 1 City, Province, Country: Cornwall, Ontario, Canada Date Posted: March 9, 2023 Available Shifts: Closing Date: March 16, 2023 Salary: $23.45 - $24.61/Hour Union: CUPE **Summary of...


  • Cornwall, Canada CORNWALL ELECTRIC Full time

    **CREDIT & CUSTOMER SERVICE CLERK** **(PART-TIME CONTRACT FOR MATERNITY LEAVE)** This position is located in beautiful Cornwall, Ontario, which is a safe and friendly growing community located on the banks of the St. Lawrence River in Eastern Ontario. Reporting to the Supervisor, Customer Service, this position will be the primary contact for customer...

  • Accounting Clerk

    5 days ago


    Cornwall, Canada Peerless Electric Co. LTD Full time

    **About us** Peerless Electric is a leading and established manufacturer of lighting solutions. We are committed to providing quality, innovation, and energy-efficient products to the marketplace. We welcome you to join our team! We are always looking for talented people to help us take lighting to the next level. '''Overview: **Responsibilities**: -...

  • Clerk Typist

    6 days ago


    Cornwall, Canada Cornwall Community Hospital Full time

    -Job Posting Number: J0823-1236 Job Title: Clerk Typist - Diagnostics Job Category: Administration / Clerical Unit: Diagnostics Job Type: Permanent Full Time Open Positions: 1 City, Province, Country: Cornwall, Ontario, Canada Date Posted: August 21, 2023 Available Shifts: Closing Date: August 28, 2023 Salary: $25.59 -...


  • Cornwall, Canada Carefor Health & Community Services Full time

    **Job description**: Reporting to the Director of Operations, the Manager, Personal Support Services is responsible for the general management and support of the cost-effective development, implementation, administration, and evaluation of services offered within the Personal Support Services team in the Eastern Counties region. The incumbent will ensure...

  • Town Clerk and Responsible Financial Officer

    Found in: Jooble CA O C2 - 2 weeks ago


    Cornwall, ON, Canada Society of Local Council Clerks Full time

    Council: Camelford Town Council Contract: Permanent Camelford Town Council are seeking a highly motivated proactive individual who has excellent organisational, leadership and administrative abilities, a good knowledge of local government and an understanding of the issues facing the public sector. You will help develop projects, be line-manager to a...

  • Corporate Clerk

    6 days ago


    Cornwall, Canada Ault & Ault LLP Full time

    Ault & Ault LLP has 2 offices (Cornwall and Winchester) and an impressive history of serving clients in our community since 1985. We have recently relocated our Cornwall office to a large, bright, new space and are growing our team. Experience working in a law office is an asset but not required. This position will be primarily as a corporate/business law...

  • Clerk Typist

    2 days ago


    Cornwall, Canada Cornwall Community Hospital Full time

    -Job Posting Number: J0324-1053 Job Title: Clerk Typist - Chronic Disease Management Job Category: Administration / Clerical Unit: Dialysis Job Type: Permanent Part Time Open Positions: 1 City, Province, Country: Cornwall, Ontario, Canada Date Posted: April 5, 2024 Available Shifts: Closing Date: April 12, 2024 Salary: $26.09 -...


  • Cornwall, Canada H&R Block Full time

    The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying client's needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere. **Essential Duties and Responsibilities**: -...


  • Cornwall, Canada Bayshore HealthCare Full time

    **The Client Service Coordinator, under the direction of the Director of Operations or Designate, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.** **DUTIES AND RESPONSIBILITIES** - Handle and document prospective client inquiries regarding...

  • Front End Clerk

    2 days ago


    Cornwall, Canada Metro Inc. Full time

    Position Title: Front End Clerk Position Type: Permanent Requisition ID: 31175 Banner: Food Basics Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our **front-end** team is fundamental to Food Basics overall success. If you...

  • Receiving Clerk

    6 days ago


    Cornwall, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who likes physical work? Who wants to work with a dynamic and respectful team where no two days are alike? Are you looking for a stimulating environment where collaboration is at the heart of our activities? The Receiving Clerk position is for you!Within your team, your essential role will...

  • Clerk Typist

    Found in: Talent CA C2 - 2 weeks ago


    Cornwall, Canada Cornwall Community Hospital Full time

    Summary of responsibilities The Clerk Typist will schedule and coordinate patients using a computerized booking program and provide preparation instructions to patients or physician offices, prepare patient charts, file and work collaboratively with internal nursing units and physicians. Requirements of the job • Completion of Ontario...