Bilingual Technical Support Specialist I

7 days ago

Toronto, Canada Olympus Corporation of the Americas Full time

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day.

**_Let’s inspire healthier lives, together._**

Functioning as a key member of the Operations Team focused on customer technical support in service and repair, the technical advisor provides customer support for all current Olympus purchased equipment and/or repair related inquiries. Works closely with field service team to coordinate parts delivery to necessary repair events.

**Job Duties**:

- Investigate and resolve issues problems concerning all Olympus sold products they have been trained on and update incident tickets and enter information in department ERP to permit generation of accurate reports regarding frequency of incidents.
- Ensure all work orders are created upon notification of a field service related activity and confirm accuracy of complaint reporting.
- Provide repair history reports for internal/external customers providing guidance on how to analyze and understand the information.
- Working to complete training all Olympus electronic products to manage customer inquiries to move to Technical Support Specialist II.
- Assist customers and sales staff by answering questions and providing resolutions or suggestions regarding specific repair updates.
- Total commitment a positive customer experience.
- Provide feedback to direct manager on current challenges and overall ideas to improve customer experience with Technical Support and the repair process.
- Provide system support to field service technicians/management team.
- Perform all other essential duties as assigned

**Job Requirements**:
**REQUIRED QUALIFICATIONS**:

- College diploma in Technical Electronic field or equivalent experience required.
- Minimum of 1-2 years experience in technical support required.
- Computer skills requested: Knowledge of JDE, Solomon, Microsoft Office, Power BI.
- Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids.
- OCI requires that all employees working in areas that may be exposed to these risk either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine.

LI-KC1

**_ We realize work isn’t just a job to you._**

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is a global technology leader, crafting innovative optical and digital solutions in medical technologies; life sciences; industrial solutions; and cameras and audio products. Throughout our 100-year history, Olympus has focused on being true to society and making people’s lives healthier, safer and more fulfilling.

**Olympus True To You. True To Society. True To LIFE.**

Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification. EOE Minorities/Females/Veterans/Disabled

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Toronto ||

  • Bilingual Technical Support Specialist I

    7 days ago

    Toronto, Canada Olympus Corporation of the Americas Full time

    Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. **_Let’s inspire healthier lives, together._** **Header**: Functioning as a key member of the Operations Team focused on customer technical support in service and repair,...

  • Hardware Technical Support Specialist I

    4 weeks ago

    Toronto, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical...

  • Hardware Technical Support Specialist I

    4 weeks ago

    Toronto, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve...

  • Hardware Technical Support Specialist I

    4 weeks ago

    Toronto, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical...

  • Hardware Technical Support Specialist I

    4 weeks ago

    Toronto, Ontario, Ontario, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical...

  • Finance Career Opportunities in Mortgage and Investments

    4 hours ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Launch Your Finance CareerIn 2025, Bilingual Roles Await in Mortgage, Investments, and InsuranceYou're a bilingual professional fluent in French and English, eager to start your career in the financial sector with top-tier companies specializing in mortgage, investments, and insurance. Exciting opportunities await you at Bilingual Source.We offer:•...

  • Hardware Technical Support Specialist I

    5 days ago

    Toronto, ON, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve...

  • Hardware Technical Support Specialist I

    4 weeks ago

    Toronto, ON, Canada Connexall Full time

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve...

  • Senior I&C Engineering Project Manager

    1 month ago

    Old Toronto, Canada Firebag Technical Solutions Full time

    At Firebag Technical Solutions, we're committed to delivering exceptional results in the Oil and Gas industry. Our team of experts provides top-notch project planning, engineering design, and project management services that meet the highest standards.About the RoleWe're seeking a highly skilled Senior I&C Engineering Project Manager to lead our...

  • Career Opportunities in Bilingual Finance

    2 days ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Bilingual Finance Career OpportunitiesWe are seeking a bilingual professional to kickstart their career in the financial sector with top-tier companies specializing in mortgage, investments, and insurance.Industry Innovation and GrowthWork with financial leaders embracing digital transformation and modern financial solutions. Our clients value diversity and...

  • Technical Support Analyst I

    3 days ago

    Toronto, Canada ESO Full time

    We are seeking a Technical Support Analyst I for InterDev to join our growing team. As part of our Customer Happiness Assurance department you are responsible for making sure our customers are happy and successful. This department doesn't sit around waiting for customers to call with their problems; they constantly look for potential problems and reach out...

  • Bilingual English/french Technical Support Analyst

    6 days ago

    Toronto, Canada Sage Group PLC Full time

    Learner. Listener. Solutions-provider. Oh, and you also speak English and French. If you have those four things, you’ll feel the satisfaction of “I crushed it” every day as you shut your computer. This is that kind of job. **Key Responsibilities** - What’s in it for you? - Flex work: you’ll mainly work from home, 3 days per week you’ll use our...

  • Customer Service Representative

    4 hours ago

    Old Toronto, Canada S I Systems Full time

    We are seeking a highly skilled and bilingual Customer Service Representative to join our team at S I Systems. This is a unique opportunity for a Jr. Bilingual (French/English) Customer Analyst to aid brokerages for a large insurance client.Job OverviewThis role involves working closely with brokerages to provide technical support, guidance, and...

  • Bilingual Sales Territory Manager for National Accounts

    2 days ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Are you a skilled sales professional with a passion for building relationships and driving growth? Bilingual Source is seeking an experienced Bilingual Sales Territory Manager to join our team. In this role, you will be responsible for managing sales activities for specific assigned territories across Canada.The ideal candidate will have a strong background...

  • Technical Support Specialist

    2 weeks ago

    Toronto, Canada TEK Group Full time

    **Position**: Bilingual Technical support specialist **Location**: Toronto, ON **Work Type**: Fully Remote **Job Outline**: resource will need to install an upgrade for a software already install. They will have a procedure to follow. All the work need to be done remotely. **Summary**: - Responsible for supervising the manufacturing and installation of...

  • IT Support Specialist I

    6 months ago

    Toronto, Canada Enable Full time

    At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re** creating a...

  • Multilingual Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada Connex Telecommunications Inc. Full time $20

    We are a leading outsourcing company, DependableIT, where we strive to deliver exceptional customer service and create a supportive environment for our employees. Our employees are our greatest asset.As a Multilingual Technical Support Specialist, you will provide support to customers in both English and French on various technical situations while...

  • Bilingual Technical Support Specialist

    2 months ago

    Toronto, Canada Johnson Controls Full time

    **Job Description**: **Unleash your potential with the Johnson Controls team!**: As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future.** With our extensive reach across various industries...

  • Technical Specialist I

    7 months ago

    Toronto, Canada Clever Devices Full time

    **As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of smart, sustainable technology that improves the quality of mobility in communities around the world.** With growth throughout Canada, we are looking to add to our team in Ontario. We are seeking...

  • Technical Specialist I

    4 days ago

    Toronto, Canada Clever Devices Full time

    **As THE leader in transit technology, Clever Devices’ vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of smart, sustainable technology that improves the quality of mobility in communities around the world.** With growth throughout Canada, we are looking to add to our team in Ontario. We are seeking...