Transitional Housing Expansion Program Worker

4 weeks ago

Toronto, Canada Nellies Full time

For 50 years Nellie’s has been providing shelter and support for marginalized women and their children in the Greater Toronto Area. We operate programs and services, for women and their children who had or are experiencing violence, poverty, and homelessness. Nellie’s works to lessen homeless for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact from trauma.

Nellie’s operates Community Support and Outreach programs that provides after care support and follow-up services to women and their children after they leave the shelter, as well as transitional housing support for women living in the community who are homeless or at-risk of becoming homeless.

The THX Program provides outreach support to women and gender diverse people who are currently experiencing or who have experience gender-based violence who may also be experiencing mental health and substance use challenges. The THX Program Worker works directly with these individuals and families, providing client-centered case management support. Case management includes providing support with housing, income, mental health, substance use, legal, immigration, employment, education, and referrals to community supports. Support will be provided from a harm reduction and trauma-informed perspective. The THX Program Worker will be responsible for providing crisis intervention, advocacy support, accompanying clients to appointments, collaborating with community agencies and developing safety and transition plans. The THX Program Worker will support individuals and families in the community who can be located anywhere in the City of Toronto.

Nellie’s is committed to the development of an agency that reflects the women it serves. This position is open to all women*. Woman* signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, non
- binary people who identify as femme or female presenting. Applications from equity seeking groups are strongly encouraged.

JOB SUMMARY/DESCRIPTION

Case Management
- Provide one-on-one case management support, including providing support with housing, income, mental health, substance use, legal, immigration, employment, education and referrals to community supports.
- Work with clients to create and implement safety plans and transitional support plans that are client-centered and based on their individual needs. Transitional support plan should identify the short-term and long-term goals that the individual would like to achieve and the steps they will need to achieve these goals.
- Support clients to look for private market housing, and for clients that qualify support them to access rent supplement programs.
- Support clients to coordinate moving, including accessing financial support (Housing Stabilization Fund, Rent Bank) and referrals to the Furniture Bank and Shelter Movers. Provide eviction prevention support including advocating with landlords, accessing legal advice and landlord and tenant board hearings.
- Provide support with mental health and substance use challenges from a harm reduction and trauma informed perspective. As necessary, refer clients to mental health and substance use clinical supports.
- Support clients to access food banks and other programs that assist with food security.
- Support clients to secure legal assistance, prepare for court proceedings and accompany clients to court.
- Support clients with immigration by connecting them to community supports that specialize in immigration and supporting clients to secure legal assistance.
- Support clients to access parenting resources, childcare subsidy, childcare programs and school registration.
- Support and accompany clients to appointments and services when appropriate.
- Attend case management meetings and case conferences with internal and external teams to support client needs; including case management with external project partners to ensure continuum of support, referrals, and action plans for clients.
- Collaborate with community agencies to support client needs.

Crisis Intervention
- Provide crisis intervention and support clients with the development of skills to deal with crisis, de-escalation and grounding.

Community Networking and Partnership
- Attend FOCUS Toronto Situation Table meetings to connect with individuals and families in crisis in the community experiencing domestic violence or human trafficking.
- Provide housing help at community agencies as outreach to connect with women and gender diverse people in the community who have experienced gender-based violence who may be experiencing mental health or substance use challenges.
- Coordinate and collaborate with the THSP and THX teams to implement a targeted outreach strategy to survivors of gender-based violence, sexual exploitation, or individuals at risk who experience mental health and harm reduction needs.
- Actively leverage int

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