Nursing Office Assistant

6 months ago

Vancouver, Canada Olive Fertility Centre Full time

**Nursing Office Assistant - Third Party Programs**

**Department**: Nursing

**Reports To**: Division Leader, Third Party Programs

**Work Location**:Vancouver clinic. Remote work is possible after completion of probationary period.

**Work Schedule**:7.5 hours a day, 37.5 hours a week

**Overview**:

- Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_

This position supports our Reproductive Endocrinology and Infertility (REI) specialists and the Third-Party Reproduction team. You will be responsible for delivering the highest level of customer service to Olive patients. This full-time position requires a motivated, energetic, self
- directing individual able to work in a busy, professional, multi-tasking environment. You are required to provide exceptional patient centered care in a friendly, calm, personable manner and be able to work accurately and efficiently while interacting effectively and in a supportive manner to all Olive’s diverse patients.

**Key Areas of Involvement Include**:
**Nursing Office Assistant**:

- Document organization and management to assist administration workflow.
- Health Canada Regulations & Standards document management.
- Directed Donor Paperwork, including summary documents, letters of risk and consents.
- Ensuring Dynacare blood work is checked each shift and uploaded to charts.
- Invitae Set-ups and Management Including:

- Testing setup and following up results with nursing team when applicable.
- Chart set up, linking charts, setting up preliminary screening for new patients.
- Managing Third-Party Admin tasks.
- Loading requisitions for patient work-up.
- Uploading all Third-Party Paperwork including counseling reports and legal letters.
- Setting up satellite care for out-of-town patients.
- Working collaboratively with other clinic locations as needed.
- Other administrative duties based on operational needs.

**Qualifications**:
**Education, Training and Experience**:

- Graduation from Grade 12 and completion of Medical Office Assistant certificate program.
- Five years’ work experience in a specialist’s office scheduling multiple types of appointments.
- Five years’ experience working collaboratively with other healthcare professionals within a medical facility.

**Skills and Abilities**:

- Ability to work quickly and accurately in all areas of responsibility.
- Ability to anticipate patients’, nurses’, and physicians’ needs.
- Ability to communicate effectively both verbally and in writing.
- Proven professional, positive attitude in all aspects of work.
- Ability to remain aware of other team members and to adjust workload to assist when required.
- Ability to work independently and as a member of a multi-disciplinary team.
- Broad knowledge of computerized database programs including EMR software.
- Physical ability to carry out all duties of the position.

**Job Types**: Full-time, Permanent

**Salary**: From $24.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Medical office: 1 year (required)

Work Location: In person

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