Medical Office Assistant
6 months ago
**Nursing Office Assistant - Third Party Programs**
**Department**: Nursing
**Reports To**:Director, Clinic Operations
**Work Location**:Vancouver clinic.
**Work Schedule**:7.5 hours a day, 37.5 hours a week.
**Overview**:
- Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_
This position supports our Reproductive Endocrinology and Infertility (REI) specialists and the Third-Party Reproduction team and is responsible for delivering the highest level of customer service and exceptional patient centered care and support to Olive Fertility Centre’s Third-Party Programs’ patients.
**Key Areas of Involvement Include**:
**Nursing Office Assistant**:
- Document organization and management to assist administration workflow.
- Igenomix Set-ups and Management: Provide patients with information on carrier genetic testing, testing set up, and following up results with nursing team when applicable.
- Manage new referrals and new patients by organizing chart set up, linking charts, & setting up preliminary screening.
- Manage Third-Party Programs administrative tasks.
- Load requisitions for patient work-up.
- Upload all Third-Party Programs paperwork, including counseling reports and legal letters.
- Set up satellite care for out-of-town patients.
- Work collaboratively with other clinic locations as needed.
- Other administrative duties as required.
**Qualifications**:
**Education, Training and Experience**:
- Successful completion of a Medical Office Assistant certificate program.
- Three to five years’ experience in a specialist’s office scheduling multiple types of appointments.
- Minimum of three (3) years’ experience working collaboratively with other healthcare professionals within a medical facility.
**Skills and Abilities**:
- Detail-oriented & adaptable.
- Demonstrated ability to understand and proactively support the needs of stakeholders, primarily nurses, patients, and physicians.
- Demonstrated ability to prioritize & multi-task.
- Strong work ethic.
- Exceptional communication skills.
- Positive, friendly, & professional demeanour.
- Demonstrated ability to work independently and as a member of a multi-disciplinary team.
**Job Types**: Full-time, Permanent
Pay: $29.75 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- Medical Office: 3 years (required)
Work Location: In person
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