Csr - Customer Service Representative

5 months ago


LaSalle, Canada CARSTAR LaSalle Collision Full time

Responsibilities:

- Handle inbound and outbound calls to assist customers with inquiries, booking vehicles for repair and Insurance claims.
- Utilize phone etiquette and effective communication skills to ensure customer satisfaction
- Perform data entry tasks accurately and efficiently
- Follow-up calls to customers
- Resolve customer issues in a timely and professional manner
- Collaborate with other team members to ensure a seamless customer experience

**Experience**:

- Previous experience in a customer service role preferred
- Strong verbal and written communication skills in English
- Proficient in data entry and navigating computer systems and Microsoft suite
- Ability to multitask and prioritize tasks effectively

We offer comprehensive training, and opportunities for career growth. If you are a motivated individual who enjoys helping others, we would love to hear from you

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

**Salary**: $18.00-$20.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- LaSalle, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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