Integrated Services Manager

3 weeks ago

Courtenay, Canada Community Living BC Full time

**We are proud to be selected as **one of **B.C.'s Top Employers once again**

**If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you**

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of _Lives filled with possibilities in welcoming communities_.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

**The Role**:
As an Integrated Services Manager at CLBC, you will be accountable for operations of community planning and development and service quality monitoring as well as Adult Guardianship Investigations and Service Quality Reviews in an assigned geographic area or region of British Columbia. Through a combination of contracted resources and community options, supports and services are delivered to maintain or improve the quality of life for CLBC eligible individuals. The desired outcome is more innovative and responsive support and services to individuals and/or families.

As a member of the Regional Management Team, you will connect with the community, contractors and organizations to identify opportunities to advance supports and services and fulfil CLBC's vision by ensuring Facilitators act to support individuals and families in developing and implementing their plans and Quality Service Analysts are monitoring and engaging in contracting relationships with service providers.

A central function of this role is ensuring the effective and efficient delivery of CLBC contracted services that are fiscally responsible, consistent and portable in order to support the safety, security and well-being of individuals.

This role requires:

- strong client management and influencing skills
- a demonstrated business acumen with the ability to identify key issues
- excellent leadership skills and ability to provide staff with solid direction, guidance, coaching, etc.
- the ability to manage multiple priorities/projects and produce results within deadlines
- the ability to manage and execute a sustainable budget management plan
- the ability to network with, develop, and enhance relationships to business, industry, health, etc.
- advanced written and oral communication, presentation, conflict resolution, and interpersonal skills.

**Qualifications**:

- Bachelor of Social Work or Business related Bachelor's degree with human services orientation or equivalent
- Minimum of 5 years demonstrated successful experience in a leadership position, preferably within social services resource development and contract management.

**Location**:This position may work from the following CLBC offices: Courtenay, Port Alberni

**Hybrid work** Combines on-site office work with flexibility to work from home within BC.

**Travel**:Occasional overnight travel to communities within the catchment area, as well as to Head Office in Vancouver as needed. Possession of a valid class 5 drivers license and a clean Driver's Abstract is required. Use of own vehicle on expenses.

**Benefits **You will receive a comprehensive benefits package.
- Employer-paid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance, paid sick days, and, if needed, long-term disability
- Wellness supports, including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel, cell phones, and more

**Additional Info**:
Team: North Island Local 2
Term/Status: Permanent/Full time
Classification/Salary: Excluded Band 4

**_ The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination._**

**Closing date: September 7, 2023

  • Manager, Community Health Services

    4 weeks ago

    Courtenay, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Manager,...

  • Dietitian, Integrated Health Network

    4 weeks ago

    Courtenay, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...

  • Work-Integrated Learning

    1 month ago

    Courtenay, Canada North Island College Full time

    Position Summary Reporting to the Dean, Faculty of Arts, Science and Management (FASM), the WIL Instructor/ Designer for Work Integrated Education is responsible and accountable for the following:1. The creation of new, sustainable work integrated programming, including internships or co-ops within the FASM and other decanal areas as needed.2. Managing,...

  • Manager of Solid Waste Services

    4 weeks ago

    Courtenay, Canada City of Courtenay Full time

    **City of Courtenay**: **Manager of Solid Waste Services**: **(Temporary)** **The City** The **City of Courtenay** is situated on the east coast of central Vancouver Island, within the traditional lands of the K'ómoks First Nation. Accessible by land, sea or air, Courtenay is a culturally diverse community that offers supernatural beauty at its doorstep....

  • Electrical Service Project Manager/ Estimator

    6 days ago

    Courtenay, Canada Houle Electric Full time

    **About the position**: Currently, Houle is searching for a **Project Manager/Estimator** to join our Vancouver Island Services group, based in Courtenay/ Comox region. _Would also consider at Junior PM. _ Reporting to the Service Manager, the Project Manager/Estimator performs a wide range of duties including estimating smaller jobs and repairs, managing...

  • Service Manager/ Technician

    4 weeks ago

    Courtenay, Canada Ardent Equipment Ltd. Full time

    We are seeking an Experienced Service Manager that will bring knowledge, leadership, and positivity to our team. Someone who is ready to build a long-term career and play a key role in the management and growth of the service department and our business as a whole. - Red Seal Heavy Duty Mechanic with 5+ years’ experience as a Service Technician - Previous...

  • Manager Client Services

    1 month ago

    Courtenay, Canada WorkSafeBC Full time

    Job requisition number 037965 Job location Courtenay Full-time / part-time Full-time Posting period From 05/25/2023 to 06/16/2023 Overview Do you have leadership experience in disability management, claims adjudication, and return to work practices, with a track record of successful team results? In this **Manager, Client Services** role in **Case...

  • Manager, Sales

    13 hours ago

    Courtenay, Canada CWB Financial Group Full time

    At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention Seeking out and embracing new ideas Believing that how we do things is as important as what we do CWB Financial Group (CWB) is on a mission to become the...

  • Customer Service Representative

    1 week ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Coordinator, Construction Services

    2 days ago

    Courtenay, Canada Defence Construction Canada Full time

    Who Can Apply?: **Internal (DCC Employees) and External (General Public)** - Salary Range: **$72,119- $97,360** - Employment status: **Term** - Term Length: **24 months** - Security Level: **Reliability** - Language Requirement: **English Essential** - Closing Date: **07/09/23** - Country: **Canada** - Reporting to (Title): **Team Leader, Construction...

  • Support Worker

    4 days ago

    Courtenay, Canada Malaspina Community Resource Services Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Other trades certificate or diploma - Experience: Experience an asset - or equivalent experience **Work setting**: - Group home - Work in employer's/client's home - Private residence **Tasks**: - Obtain information and prepare reports or case histories - Administrative...

  • Customer Service Representative

    1 week ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 days ago

    Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Residential Services Supervisor

    4 weeks ago

    Courtenay, Canada The Salvation Army Full time

    Description The Residential Services Supervisor provides day-to-day supervision to the departmental staff and provides assistance, guidance, and support in the development and delivery of Emergency Housing program services for the ministry unit. HOURS: 40 hours per week. KEY RESPONSIBILITIES: The incumbent is responsible for the...

  • Manager, Critical Care and Emergency

    2 weeks ago

    Courtenay, Canada Island Health Full time

    QUALIFICATIONS: Education, Training And Experience A level of education, training and experience equivalent a Bachelor's degree in a relevant health discipline, Master's degree and/or speciality certification in Critical Care preferred. Seven (7) years health care experience including several years at the supervisory/management level in a critical care...

  • Support Worker

    4 days ago

    Courtenay, Canada Malaspina Community Resource Services Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience **Work setting**: - Group home - Work in employer's/client's home - Private residence **Tasks**: - Housekeeping activities - Food preparation - Supervise activities...

  • Lpn (Ft)

    1 month ago

    Courtenay, Canada Pristine Quality Healthcare Services Corp. Full time

    **About the Job**: Are you seeking a company that provides diversity in your career? Pristine Quality Healthcare Services Corp. is seeking Reliable, Confident, and Professional LPNs to work in various healthcare settings in British Columbia! URGENTLY Hiring for Immediate Positions. **What You Would Require to Be Successful**: - Registered with BCCNM and...

  • Certified Health Care Aide

    1 month ago

    Courtenay, Canada Pristine Quality Healthcare Services Corp. Full time

    **About the Job**: Are you seeking a company that provides diversity in your career? Pristine Quality Healthcare Services Corp. is seeking Reliable, Confident and Professional HCAs to work in various healthcare settings in British Columbia! URGENTLY Hiring for Immediate Positions **What You Would Require to Be Successful**: - Valid HCA diploma or...

  • Lpn

    1 week ago

    Courtenay, Canada Pristine Quality Healthcare Services Corp. Full time

    Are you seeking a company that provides diversity in your career? **Pristine Quality Healthcare Services Corp.** is seeking Reliable, Confident, and Professional LPNs to work in various healthcare settings in **British Columbia!**! URGENTLY Hiring for Immediate Positions. **What You Would Require to Be Successful**: - Registered with CPLNA and in Good...

  • Certified Health Care Aide

    1 month ago

    Courtenay, Canada Pristine Quality Healthcare Services Corp. Full time

    We are seeking Amazing, Diligent, Caring Quality HCAs to work in Long Term Care Homes, Retirement facilities, Hospitals and Home Health Care settings in British Columbia! **URGENTLY Hiring for Immediate Position** **What You Offer**: - Certified HCA (Have a diploma with registry number) OR Nursing Students who have completed at least one year - Registered...