Representative, Inside Sales

4 weeks ago

Richmond, Canada Intercity Packers Full time

Les Viandes Intercité ltée

Merci de l’intérêt que vous portez aux Viandes Intercité. Nous sommes toujours à la recherche de personnes qualifiées pour se joindre notre équipe, de gens qui partagent notre passion pour l’intégrité, la qualité, l’innocuité, la durabilité, la responsabilisation et la confiance. Nous sommes dévoués à nos clients et engagés envers notre personnel. Nous croyons en l’importance de traiter chaque personne avec respect et de travailler en équipe pour bien faire les choses. Est-ce que ça vous ressemble? Consultez l’offre d’emploi ci-dessous.

Intercity Packers is the largest meat/seafood distribution company in Western Canada and part of the Gordon Food Service (GFS) Canada group of companies, recognized by Forbes magazine to be among Canada’s Best Employers in 2023. As our innovative business continues to rapidly grow, we are seeking a full-time Inside Sales Representative at our Richmond location. Reporting to the Inside Sales Manager, the Inside Sales Representative is responsible for providing the best customer service to our customers at the Richmond location. If you are self-driven, flexible, and have a strong passion for joining a successful customer service-oriented team, we would love to hear from you

Duties & Responsibilities:- Promotion and sales of connected, push or new product- Initiate sales by calling existing clients- Check inventory for product availability, delivery schedule, and price verification- Troubleshoot customer service issues and coordinate between internal departments such as Accounting, Assembly, Outside Sales, Dispatch, Processing or Purchasing for a positive outcome- Print pickup slips and invoices- Run, assemble and sort orders and reports for various internal and external customers/departments- Arrange for pickup of orders with the correct corresponding paperwork.- Advising shortages to Sales Representatives and imputing orders for appropriate substitutions- Invoice orders- Assist arrivals at Reception and the Pickup counter, process order payments and paperwork- Maintain a positive, empathetic and professional attitude toward customers at all times- Daily entry and posting of orders and credits- Product transfers and adjustments- Commitment to Food Safety by adhering to HACCP and CFIA hygiene rules / sanitary work practices- Other duties as required

**Requirements**:
- Bachelor’s degree with at least 2 years of experience- Ability to stay calm under pressure and multi-task- Excellent customer service skills and strong computer skills- Ability to communicate effectively in written and oral English language- Regular Hours: Sunday to Thursday, 9:30 am-6:00 pm- Must be flexible to cover a variety of shifts, including 5:00 am started (latest shift ends at 7:00 pm)

What We Offer- Competitive Total Rewards Program:
- Industry-standard salary package-
- Flexible benefits program including dental, vision, prescription drugs, disability, and extended health coverage-
- Company-matched retirement program-
- Annual Variable Bonus-
- Profit Sharing-
- In-house certification, training, and career advancement opportunities- Special employee discounts on all meat and seafood products- Employee appreciation events and social club activities all year round- Positive employee culture and rewards for performance

At Intercity Packers Meat & Seafood, we believe in good food and good people. Over the past five (5) decades, we have cultivated a rich history of bringing customers high-quality, innovative and carefully sourced meat and seafood products along with the best customer service. Our unwavering mission to provide customers with the best is reflected in our motto, “Yes, we do"

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