IT Field Service Technician
3 weeks ago
As a Project Field Technician you will be dispatched by our Dispatcher/PM and will work on-site in our clients’ offices to providing senior or emergency field support, install new project hardware (firewalls, switches, and servers), Collaborate and scope new offices or cleanups, and perform proactive tasks. Between onsite Project field work you will work from happier IT’s King George office (or hybrid from home), on Project tickets.
In this position, you will work from our office on King George Highway, and at client sites in/around the greater Vancouver area.
You will be required to be onsite when needed and be dispatched for field at any time and must be available to be onsite at any time.
Remote work can be performed when you are not needed in our service centre or onsite.
**Responsibilities**:
- Drive to clients’ sites and perform service at their sites (using your own vehicle, mileage is reimbursed)
- Arrive on-time as scheduled at sites
- Perform assigned work
- Reactive Support
- Mentoring less senior field and project techs
- Install new equipment
- Perform proactive service tasks/visits
- Install switches, waps, firewalls, and servers
- Perform Server room clean ups and office moves
- Onboard new clients
- Between on-site visits you will work as a member of our Project team
- Provide impeccable customer service
- Do emergency and Vacation coverage for our Field and Service centre team (with your own vehicle, mileage is reimbursed)
- Do Senior field visits acting as both technical and relationship building
- Ensure timely, precise, evidence-based documentation of all support activities
- Verify and update all documentation pertaining to each incident you work
- Collaborate with your team members and work together to help each other solve incidents
- Maintain an appropriate level of communication with clients and internal stakeholders for each incident you work
- Follow standardized procedures and create new procedures when required
- You will work on-site at clients places of work and from our King George office
- You will occasionally be required to work outside of your normal business hours and on weekends (using your own vehicle, mileage is reimbursed)
- You will be on our afterhours rotation after your 3 month probation
**Requirements**:
- Fluent, clear spoken English
- Excellent written English (to create clear, concise, client-facing communications)
- Excellent verbal/written communication and interpersonal skills
- Ability to prioritize and triage your ongoing projects with your outside work
- Must have your own vehicle for emergency dispatch (during working and outside of working hours)
- Valid BC Drivers License
- Active Work Visa or Canadian resident
**Salary**: $20.00-$30.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Work Location: On the road
-
Audio Visual Integration Technician
1 day ago
Vancouver, Canada Field Service .CA Inc. Full timeField Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 2) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, travel will be...
-
Computer Field Technician
7 months ago
Vancouver, Canada happier IT Inc Full timeWe want everyone to love what they do. If you’re looking for a career that allows you to meet & help new people, learn and work with a broad range of new software and technologies, and be part of the expansion of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for an amazing, Customer Service focused,...
-
IT Field Technician
7 months ago
Vancouver, Canada happier IT Inc Full timeAre you looking for an exciting new opportunity to start the new year off with a bang? Are you excited about delivering impeccable customer service in person? Do you have a passion for all types of hardware from printers and workstations/laptops to servers and network gear? Then we have an exciting position for you! We are currently hiring for a full...
-
Motorcycle Service Technician
7 months ago
Vancouver, Canada Motorrad Dealer Technician Opportunities Full timeCompany Description *** **Job Description**: **Job description** This top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians who are passionate about customer service, take pride in their work, and enjoy being part of a...
-
Field Service Technician
8 months ago
Vancouver, Canada Motiontek Industrial Inc Full timePerforms onsite field service activities by installing, troubleshooting, maintenance and repairs. Typically handles routine products and problems able to perform these tasks without supervision, getting direction from higher-level technicians on more complex problems. Must be able to perform the essential duties and responsibilities, and represent the...
-
Field Service Technician
7 months ago
Vancouver, Canada Motiontek Industrial Inc Full timePerforms onsite field service activities by installing, troubleshooting, maintenance and repairs. Typically handles routine products and problems able to perform these tasks without supervision, getting direction from higher-level technicians on more complex problems. Must be able to perform the essential duties and responsibilities, and represent the...
-
Field Service Technician
7 months ago
Vancouver, Canada Motiontek Industrial Inc Full timePerforms onsite field service activities by installing, troubleshooting, maintenance and repairs. Typically handles routine products and problems able to perform these tasks without supervision, getting direction from higher-level technicians on more complex problems. Must be able to perform the essential duties and responsibilities, and represent the...
-
Field Service Technician
7 months ago
Vancouver, Canada ClearVision Technologies Full timeClearVision Technologies is offering employment for a **Field Service Technician** to join our Field Service team in Vancouver. This position will entail installing, repairing, and servicing ClearVision and Valco Melton systems at customer sites. You will also be providing 24/7 remote support to sites across North America. The technician will also advise and...
-
Field Service Technician
1 month ago
Vancouver, Canada ClearVision Technologies Full timeClearVision Technologies is offering employment for a **Field Service Technician** to join our Field Service team in Vancouver. This position will entail installing, repairing, and servicing ClearVision and Valco Melton systems at customer sites. You will also be providing 24/7 remote support to sites across North America. The technician will also advise and...
-
Field Service Technician
3 weeks ago
Vancouver, Canada Patterson Companies, Inc. Full time**Overview**: As a service technician for Patterson Companies you will install, maintain and repair equipment for either our dental or animal health customers. In this role you can expect to: - Solve new, exciting challenges every day - from troubleshooting and diagnosing issues to training office staff on newly installed equipment - Work independently -...
-
Field Service Technician
1 week ago
Vancouver, Canada Kodak Full timeDo you have an electro-mechanical aptitude? Do you enjoy both mechanical and electronic equipment repair? Are you that “go to” I can fix it person? - Then this might be the job you have dreamed ofField Service Technician-Jr. needed for an onsite-field position for one of Kodak’s largest Print Customers. - We provide paid training, competitive wage, and...
-
Fields Service Technician
5 days ago
Vancouver, Canada Reliance Foundry Co. Ltd. Full time**Fields Service Technician** Are you a self-starter Field Service Technician focused on delivering above average customer service experience? Then we are looking for you! Reliance Foundry Co. Ltd. is a Surrey-based, rapidly growing marketing and distribution company of metal products. With over 90 years of experience in the cast metals industry, we now...
-
Field Service Technician Supervisor
7 months ago
Vancouver, Canada Burroughs, Inc. Full time**Description** Job Summary: The Field Supervisor role is a managerial position - one that is required to possess leadership ability, exceptional execution skills, and that can focus on managing the field workforce to deliver exceptional customer experience. The Field Supervisor is a role that operates both in a field service environment overseeing...
-
Field Service Technician Supervisor
7 months ago
Vancouver, Canada Burroughs, Inc. Full time**Job Summary**: The Field Supervisor role is a managerial position - one that is required to possess leadership ability, exceptional execution skills, and that can focus on managing the field workforce to deliver exceptional customer experience. The Field Supervisor is a role that operates both in a field service environment overseeing operations pertaining...
-
Field Service Technician
7 days ago
Vancouver, Canada Kannegiesser Full timeKannegiesser Canada has a true passion for making our customer’s operations better and providing innovative solutions to modern commercial laundry automation challenges. We are a global leader in the design and manufacture of integrated commercial laundry solutions. We offer the complete integrated solution including soil sort, monorail systems, washing,...
-
Field Service Technician
7 months ago
Vancouver, Canada YouthCare Full time**Requirements** - AS a Field Service Technician (like helpdesk IT) at least 3 years - Mechanical expertise - A+ Certification - PC skills, basic electronic skills, and some specific hardware and operating system familiarity. - Knowledge of systems architecture, database management systems, and network and systems management systems. - Driving to client...
-
Field Service Technician
3 months ago
Vancouver, Canada Dispomed Ltée Full time**Working Conditions** - Work Schedule : 4 days a week, 10 hours a day - Position 100% on the road : Company Car provided - Valid Driver's License : Required & Essential for the position **Field Service Technician at Dispomed ** Ensure the installation, preventive and corrective maintenance, and troubleshooting of veterinary equipment at client sites,...
-
Field Service Technician
1 week ago
Vancouver, Canada Kodak Full timeThe Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites as well as diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services, training...
-
Field Service Technician
2 weeks ago
Vancouver, Canada Rite-Hite Full time**Rite-Hite** Service Mechanics will install, maintain, and repair loading dock equipment and industrial doors at customer facilities throughout the Vancouver and outlying areas. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service...
-
Field Service Technician
3 weeks ago
Vancouver, Canada Mettler Toledo Full timeAbout Mettler Toledo - Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. - We...