Automotive Financial Services Consultant
2 months ago
The F&I Consultant is responsible for developing ongoing and long-term relationships with customers. The F&I Consultant is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Cosnultant strives to develop collaborative relationships throughout the dealership.
- **Job Duties**_
- Responsible for Menu selling showing 100% of the products, 100% of the time using Sym-Tech process.
- Utilization of dealership management systems and procedures to deliver exceptional customer service.
- Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
- Read, understand and adhere to all rules, regulations and procedures as required by the employer.
- Work in strict compliance with the laws of OMVIC
- Ensure all work performed is thorough, accurate and completed on time.
- Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
- Maintain all reports and records as required by the manufacturer, dealership and suppliers.
- Attend sponsored training as scheduled.
- Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
- Keep customers and staff updated on the progress of a vehicle delivery.
- Consistently meet and exceed customer expectations.
- Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.
- Valid OMVIC an asset
- Possess a valid driver’s license and a clean driving record.
- Professional demeanor and appearance.
- Ability to work in a team and possess strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Self-motiving with excellent work ethic
- Ability to problem solve and high attention to detail.
- Computer skills and understanding of technology.
- Previous experience as a F & I Consultant considered an asset.
- customer service in every dealership.
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$200,000.00 per year
**Experience**:
- automotive finance: 1 year (required)
Work Location: In person
Application deadline: 2024-09-20
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