Guest Services Representative

2 weeks ago

London, Canada Stone Ridge Inn Full time

Who we are:
Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create memorable moments for guests and clients.

We offer a stable work environment with upward growth potential, work/life balance and learning opportunities.

What’s in it for you?

Training and development opportunities

Comprehensive group benefits program (medical, dental) for full-time employees

Hotel discounts

Staff dining discounts

**DUTIES AND RESPONSIBILITIES**:

- ** Follow night audit procedures.**:

- ** Reservations, Check ins and Check out procedures.**:

- Ensure that the front desk and lobby is clean and well organized.
- Some tidy of meeting room during shift may occur
- Resolves complaints and inquiries concerning service and facilities.
- Ability to communicate with public, hotel staff and management in a professional manner.
- Provide effective communication to all departments of guest activity.
- Maintain a high level of professional appearance and demeanor.
- Posts and files all charges to guest, master, and city ledger accounts.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the Manager, Assistant Manager or Supervisor.

**JOB REQUIREMENTS**:

- Must possess excellent Organizational, detail oriented & Communication skills both spoken & written
- Computer experience, Hotel computer experience
- Ability to multi task in this position
- MUST HAVE OWN TRANSPORTATION (not on a bus route)Some tidy of meeting room during shift may occur
- Resolves complaints and inquiries concerning service and facilities.
- Ability to communicate with public, hotel staff and management in a professional manner.
- Provide effective communication to all departments of guest activity.
- Maintain a high level of professional appearance and demeanor.
- Posts and files all charges to guest, master, and city ledger accounts.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the Manager, Assistant Manager or Supervisor.

  • Guest Services Representative

    2 weeks ago

    London, Canada The Park Hotel London Full time

    The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...

  • Dual Guest Services Representative/supervisor

    3 days ago

    London, Canada Gateway Casinos Full time

    **Job Type: Part-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...

  • Guest Services Representative

    2 weeks ago

    London, Ontario, Canada Stone Ridge Inn Full time

    Who we are:Best Western Plus Stoneridge Inn & Conference Centre is an established, family-operated, full-service hotel and conference centre. We have been proudly serving guests, corporate and private clients for over 25 years. Our diverse team of hospitality professionals are dedicated, show attention to detail and have a passion for helping create...

  • Guest Service Agent

    2 months ago

    London, Canada Delta St John Full time

    Our Guest Services team works to provide a positive guest experience from reservation to check-out. As a Guest Service Agent, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? As a Guest Service Agent, you would be responsible for providing attentive, courteous and efficient service to all guests during...

  • Guest Services Representative

    3 weeks ago

    London, Canada Idlewyld inn and Spa Full time

    Join our Front Desk team. This position is a key part of the overall success of our Inn. **Responsibilities and Duties** Be reliable, polite, a problem solver, and able to handle stress and multi-tasking. Greet guests in a friendly manner and follow check-in procedures Answer guest inquiries about the Inn, spa and dining services in a timely manner Take...

  • Guest Services Representative

    4 weeks ago

    London, Canada The Cadillac Fairview Corporation Limited Full time

    **_Role Impact:_** **_What you will deliver:_** - Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by answering...

  • Guest Service Agent

    2 weeks ago

    London, Ontario, Canada Delta St John Full time

    Our Guest Services team works to provide a positive guest experience from reservation to check-out. As a Guest Service Agent, your contribution helps ensure guests have an enjoyable and comfortable stay.What will I be doing?As a Guest Service Agent, you would be responsible for providing attentive, courteous and efficient service to all guests during...

  • Guest Service Agent

    2 weeks ago

    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    2 weeks ago

    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    4 weeks ago

    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Services Supervisor

    2 weeks ago

    London, Canada Gateway Casinos Full time

    **Job Type: Full-Time** **The Gateway to Your Future** You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this pivotal role as the...

  • Guest Service Agent

    4 weeks ago

    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    3 weeks ago

    London, Canada East Mount Hospitality Full time

    We are looking for Guest Service Representatives. Previous Hotel experience is preferred but not required. Needs to be available on weekends as well mornings and evenings. **Job Types**: Full-time, Permanent **Salary**: $16.00-$18.00 per hour **Benefits**: - Dental care - Extended health care - Vision care Schedule: - 8 hour shift Work Location: In...

  • Guest Service Agent

    5 days ago

    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    1 week ago

    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    3 weeks ago

    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    3 days ago

    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    2 weeks ago

    London, Ontario, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The Four Points by Sheraton Hotel & Suites London, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks Coffee and Bentley's Lounge, is looking for an energetic Guest Service Agent to join our team.Responsibilities Greets all guests that come into contact with Guest Relations ensuring that the guest name is...

  • Guest Services Supervisor

    4 weeks ago

    London, Canada Gateway Casinos & Entertainment Limited Full time

    Description Position at Gateway Casinos Job Type: Full-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to...

  • Guest Services Supervisor

    4 weeks ago

    London, Canada EightSix Network Full time

    Job Description Job Type: Full-Time The Gateway to Your Future You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you. In this...