Rehab & Wellness Administrator (North York)

5 months ago

North York, Canada HealthOne Full time

**HealthOne Medical Centre**, conveniently located a short distance from the North York Centre Subway Station and steps away from Mel Lastman Square, is currently seeking a full-time **Rehab & Wellness Administrator **to provide high-quality patient care to our growing community

**Job Summary**

In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice. The key responsibilities of this role will include assisting with administration duties and patient interaction, including but not limited to, scheduling, payment processing & insurance billing, promoting services, and collaborating with the clinicians within your scope, all while ensuring top-notch client service.

**Responsibilities**
- Engage compassionately with all patients ensuring that they feel heard, accommodated, and encounter a 5-star experience at all times.
- Efficiently handle front desk tasks with pristine detail, including but not limited to optimizing schedules, appointment confirmations, insurance billing and payment, and patient data entry.
- Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
- Actively seek out opportunities to improve and expand our patients’ experience in the clinic, while assisting the management team to maximize clinic performance and growth.

**Why Work with HealthOne?**
- Supportive & positive leadership team
- Opportunities for continuous development
- Regular staff engagement events including themed days, monthly birthday lunches, and other team building experiences

**Compensation**
- Competitive hourly rate offered
- Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.)

**Requirements**:

- 1+ years of Rehab and/or Wellness Administration/Reception experience.
- Strong client service skills and impeccable communication skills.
- Solid work ethic, organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery.
- Self-starter, motivated by goals, and eager to wear multiple hats to be able to grow with us.
- Tech savvy and proficient with MS Office (MS Word, Excel, Outlook) and experience using a CRM/EMR, specifically Jane software.
- Ability to work the hours required (evenings and Saturdays).

**Nice to Have**
- Post-Secondary education in Kinesiology or a similar topic.
- In-depth knowledge of orthopedic devices & passionate about their benefits.

**About HealthOne**

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the Harbourfront, North York, and King West (The Well) neighbourhoods will allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

**Job Type**: Permanent

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):
**Experience**:

- JaneApp: 1 year (preferred)
- Rehab and/or Wellness Administrative: 1 year (preferred)

Work Location: In person

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