Order Management Specialist

6 months ago


Concord, Canada Appliance Canada Full time

Appliance Canada is growing. Our head office in Vaughan is looking for talented Customer Service Representatives.

**Duties**:

- Manage the entire order fulfillment process, from order placement to delivery
- Coordinate with various departments to ensure timely and accurate order processing
- Monitor inventory levels and coordinate with suppliers to ensure product availability
- Track and report on order status, including any delays or issues
- Resolve customer inquiries and complaints regarding orders
- Implement and maintain efficient order management systems and procedures
- Collaborate with cross-functional teams to optimize order fulfillment processes
- Contact customers and process payments

Qualifications:

- Strong organizational and multitasking skills
- Excellent attention to detail and accuracy
- Proficient in using order management software and systems
- Strong communication and interpersonal skills
- Ability to work well under pressure and meet tight deadlines
- Problem-solving and decision-making abilities

**Salary**: From $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person



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