IT Support Specialist

3 weeks ago


Etobicoke, Canada Canadian Phoenix Steel Products Full time

Canadian Phoenix Steel Products has an opening for an enthusiastic, self starter to join us in the role of Electrical Technician.

We offer a competitive compensation package with dental, medical, vision, LTD coverage.

This is a full time permanent role with a well established organization.

**Work experience with**:

- Installing and managing virtual machines on AWS and Azure
- Certificate Installation and maintenance
- Experience with installing, maintenance and troubleshooting with Sophus Firewall and Security
- Work experience with Sage 300, a plus
- Work experience with Linux, a plus
- Accounting background, a plus
- Work experience using support ticket tracking tools such as Jira
- Experience working in a business or industrial work environment

**Technical Support**:

- Providing technical assistance with computer hardware and software
- Experience with Office 365
- Experience with Share Point Application and management
- Business Support
- Log bugs and enhancement requests
- Provide training for platform to business users
- Strong customer service skills
- Strong troubleshooting and critical thinking skills
- Previous working experience in IT support for 5 years
- University degree in Computer Science or Management Information Systems (MIS)

**Salary**: $55,000.00-$80,567.63 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person



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