Client Relations Specialist

4 weeks ago

Etobicoke, Canada Immigrate AI Full time

Welcome to Immigrate.ai, an ambitious disruptor poised to soar to unicorn status in the near future. At the forefront of innovation, we're harnessing the power of artificial intelligence to revolutionize the immigration landscape, paving the way for a brighter, more accessible future. We are dedicated to delivering cutting-edge solutions that not only meet but exceed the expectations of our clients and stakeholders.

Our vision is to introduce innovative, technology-driven solutions that simplify immigration procedures and make them more accessible to individuals and families worldwide. With a diverse team comprising technologists, legal experts, and creative talents, we are dedicated to creating a positive impact in the lives of those navigating the intricate landscape of immigration.

**Position Overview**:
Immigrate.ai is on the lookout for a compassionate and committed individual to enhance our team as a Client Relations Specialist. This pivotal role demands an individual who can blend exceptional customer service with expert handling of immigration-related inquiries, ensuring our clients receive unparalleled support and guidance. As the cornerstone of our client interaction, you will be instrumental in building trust and confidence in our services, guiding clients seamlessly through their immigration journey.

**Key Responsibilities**:

- **Client Communication and Support**: Serve as the first point of contact for client inquiries, resolving issues promptly and providing guidance on immigration processes in a professional manner.
- **Case Management**: Take comprehensive responsibility for client case files from initiation to completion, ensuring the accuracy and organization of essential documents such as passports, educational certificates, and work experience letters.
- **Relationship Building**: Develop and maintain strong relationships with clients through consistent, empathetic, and personalized communication, understanding their unique needs and concerns.
- **Solution-Oriented Support**: Listen attentively to client needs, offering bespoke advice and solutions to enhance their experience and satisfaction with our services.
- **Collaboration and Coordination**: Work closely with internal teams to address complex issues, ensuring client needs are resolved efficiently and effectively.
- **Record Keeping**: Accurately document all client interactions, transactions, and feedback in our CRM system, aiding in the delivery of a streamlined client experience.
- **Continuous Learning**: Stay abreast of the latest industry trends, regulatory updates, and technological advancements to offer informed and up-to-date guidance to clients.

**Requirements**:

- Experience: Prior experience in a paralegal role or similar position involving immigration documents is strongly preferred. Experience in client engagement, account management, or customer service roles is advantageous.
- Communication: Outstanding verbal and written communication skills, coupled with the ability to empathize and connect with a diverse client base.
- Problem-Solving: Demonstrated ability to think critically and creatively to solve problems and address client concerns effectively.
- Empathy and Patience: A patient, empathetic approach, with a genuine commitment to assisting clients and ensuring their satisfaction and trust in our services is a must have.
- Technical Proficiency: Skilled in using CRM software, Google Workspace and relevant tools/systems for efficient client management.
- Adaptability: Flexibility to adjust to changing priorities and schedules, maintaining high-quality service standards under pressure.
- Education: A Bachelor's degree is required. Additional education or training in customer service is a plus.

**What We Offer**:
Competitive salary and benefits package.
- Opportunities for professional development and career growth within a dynamic and innovative company.
- A supportive and collaborative work environment where your contributions are valued and recognized.
- Bonus, incentive plans, and paid time off to support your overall well-being and work-life balance.

**How to Apply**:
To join our mission in providing exceptional immigration support, please submit your resume and a cover video. In your video, detail your relevant experience and explain why you are passionate about joining our team as a Client Relations Specialist. Your passion for making a difference and your commitment to delivering outstanding client service are what will set you apart.

We look forward to welcoming a dedicated Client Relations Specialist to our team who shares our commitment to excellence and client satisfaction. Join us at Immigrate.ai and embark on a fulfilling career journey making a tangible difference in the lives of our clients.

Immigrate.ai is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

**Job Types**: Full-time, Fixed term contract
Contract length: 6

  • Client Relations Coordinator

    1 month ago

    Etobicoke, Canada Bond Consulting Group Full time

    Bond Consulting Group is a unique professional services firm. We are a leading SR&ED consulting firm, located in Toronto. SR&ED stands for "Scientific Research & Experimental Development" - it is the name of the largest and most important corporate tax incentive program in Canada, available to all businesses in fields of science, technology, or medicine. The...

  • Inventory Control Specialist

    4 weeks ago

    Etobicoke, Canada Food World Supermarket Full time

    **Job Title: Inventory Control Specialist** **Company: Food World Supermarket** **Location**: Etobicoke, Ontario **Job Type**: Full-time **About Us**: Food World Supermarket is a leading company specializing in the import and distribution of high-quality products from around the world. With a strong commitment to excellence and customer satisfaction, we...

  • Inside Sales Specialist

    1 month ago

    Etobicoke, Canada Bond Consulting Group Inc. Full time

    Bond Consulting Group is a leading SR&ED firm, an innovator, with an excellent reputation in the industry and a fantastic corporate culture. SR&ED stands for "Scientific Research & Experimental Development" - it's the name of the largest corporate tax incentive program in Canada. We are seeking a talented SR&ED Assessment Specialist - Inside Sales to join...

  • Registration Specialist

    1 month ago

    Etobicoke, Canada Nutriag Ltd Full time

    **Job description** **Are you a highly motivated individual with a strong work ethic, join our organization.** NutriAg Ltd. is a technology based plant nutrient Company headquartered in Toronto. We are dedicated to the research, development, manufacture and marketing of specialty crop nutrient products. We are currently looking for a motivated individual,...

  • Insolvency Specialist

    1 month ago

    Etobicoke, Canada Prefera Finance Full time

    **Position Summary**:Prefera Finance is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full-time Insolvency Specialist! As an Insolvency Specialist, you will analyze and manage our clients' accounts who are experiencing a credit insolvency and who may...

  • Packing Specialist

    3 hours ago

    Etobicoke, Canada Mitrex - Building-Integrated Solar Technology Full time

    Mitrex & Cladify : Packing Specialist Location: Etobicoke, ON Employment Type: Full-time, On-site (41 Racine Rd) About the Job: Reporting to the Supply Chain Manager, the Mitrex Packing Manager & Shipping Coordinator is responsible for creating, analyzing, and managing packing plans for client d

  • Collections Specialist

    4 weeks ago

    Etobicoke, Canada Prefera Finance Full time

    Prefera Finance Ltd. is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full-time Collection Specialist! **Position Summary**:The Collection Specialist is responsible for managing a section of the delinquent portfolio in a manner that maintains positive...

  • Vip Support Specialist

    4 weeks ago

    Etobicoke, Canada Red Label Vacations Full time

    **Position**:VIP Support Specialist **Reports to**:Director Suppliers Start Partner VIP Sports **Location**:Head Office, Toronto, Ontario (temporarily remote) **The Opportunity** **Job Duties** - Answer calls in timely, courteous and professional manner - Process bookings with accuracy and detail and re-book clients if required - Create and maintain...

  • Beauty Specialist

    4 weeks ago

    Etobicoke, Canada Saks 5th Ave Full time

    **Beauty Specialist - Job Description** **Position Description** **What This Position is All About**: The Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses the many SFA services and tools offered to obtain and grow their business. The Beauty...

  • Leasing Specialist

    1 month ago

    Etobicoke, Canada CAPREIT Full time

    : Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our community as a **Leasing Specialist at 18 Panorama Ct., 282-310 Silvertone Dr., and 236 Dixon Rd.,...

  • IT Governance Specialist

    4 weeks ago

    Etobicoke, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is...

  • Faculty Support Digital Specialist

    4 weeks ago

    Etobicoke, Canada Humber Full time

    **Faculty Support Digital Specialist - Innovative Learning - I/O** - (26233) **Find Your Spot at Humber**: At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means...

  • Hearing Instrument Clinical Specialist

    1 month ago

    Etobicoke, Canada Humber Full time

    **Hearing Instrument Clinical Specialist - FHSW - I/O** - (26448) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a...

  • Bilingual (En/fr) Collections Specialist

    1 month ago

    Etobicoke, Canada Prefera Finance Full time

    Prefera Finance is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full time **Bilingual (Fr/En)Collection Specialist!** As a **Bilingual Collection Specialist**, you will analyze and manage our clients' accounts. You will work with clients to...

  • Regulatory Affairs Specialist Role

    1 month ago

    Etobicoke, Canada Skilled Jobs Full time

    **Job Title**: Regulatory Affairs Specialist Role **Location**:Etobicoke, ON **Work Location**: In-Person **Salary Range**:$60,000.00 - $65,000.00 **Location**: Etobicoke, Major intersection: N Queen Street and Medulla Avenue **Shift Timings**:Morning Shift The Regulatory Affairs Specialist will play a crucial role in ensuring regulatory compliance and...

  • Client Care Representative

    4 weeks ago

    Etobicoke, Canada Westway Animal Clinic Full time

    **Job description - Client Care Representative** Do you have an innate ability to quickly look at a situation and immediately spot ways you could improve upon it? Do you find fast-paced, fluctuating situations invigorating? Can you handle your work with professionalism, empathy and a smile? Are you detail-oriented while also possessing exceptional people...

  • ERP System Specialist

    1 month ago

    Etobicoke, Canada Tayco Full time

    **Overview**: Tayco is seeking an enthusiastic and detail-orientated ERP System Specialist to join our Operations Team. We are looking for someone who is aligned with our core values of Ownership, Progressive, Efficient and Enjoyable Experiences. **The Opportunity**: The ERP System Specialist is responsible for creating and designing software systems to...

  • Art Restoration Specialist

    1 week ago

    Etobicoke, Canada Custom Prototypes Inc. Full time

    We are currently seeking an Art Restoration Specialist who is willing to work independently on a project provided by our private customer. The project consists of a work related to a restoration of a large collection of 19th century oil paintings and their frames. You will be responsible for assessing the damage to the artwork, providing a conservation plan...

  • Client Service Representative

    4 weeks ago

    Etobicoke, Canada Westway Animal Clinic Full time

    **Job description - Client Care Representative** Do you have an innate ability to quickly look at a situation and immediately spot ways you could improve upon it? Do you find fast-paced, fluctuating situations invigorating? Can you handle your work with professionalism, empathy and a smile? Are you detail-oriented while also possessing exceptional people...

  • Inclusive Curriculum and Wellbeing Specialist

    1 month ago

    Etobicoke, Canada Humber Full time

    **Inclusive Curriculum and Wellbeing Specialist (Healthy Community Strategy Portfolio) - SSE - FT Admin Temp** - (25932) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence,...