Community Engagement Coordinator

6 months ago

Kingston, Canada Habitat for Humanity Kingston Limestone Region Full time

**Organizational Values**
- Housing for All
- Human Dignity
- Equity, Diversity and Inclusiveness

**Who We Are**

Decent shelter is something we all need to thrive. People in our community and all over the world partner with Habitat for Humanity to build or improve a place they can call home. Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. With our help, Habitat homeowners achieve the strength, stability and self-reliance they need to build a strong foundation for themselves and their families.

**Job Summary**

The position reports to the Chief Executive Officer (CEO) is responsible for supporting the Director of ReStore & Community Engagement to coordinate and implement the community engagement program and to spearhead the fund development program with the CEO of Habitat for Humanity Kingston Limestone Region (HKLR).

**The position will oversee**:

- shared management of the volunteer support program, including recruiting, scheduling, recognizing and retaining volunteers for all of HKLR’s operation
- general community engagement and outreach
- support all future homeowners in the completion of their sweat equity and the successful move through Habitat’s housing program
- the coordination and management for the planning, implementation and evaluation of Habitat’s fund development strategies, creating strategies to secure corporate and individual donations as well as other sources of revenue
- Ongoing management and stewardship of donors is integral to the role.

**Key Roles and Responsibilities**
- **Community Engagement**_
- Develop and manage communication strategies to keep volunteers updated on scheduling of volunteer opportunities;
- Oversee the implementation of volunteer training and orientation to support all operational areas of construction, administration and the ReStore;
- Create and implement a volunteer management plan covering recruitment, retention and recognition, providing appealing volunteer opportunities;
- Recruit, schedule, and provide orientation for teams of volunteers who will be participating in Habitat activities;
- Ensure that volunteer inquiries are addressed in a timely manner;
- Support people accepted into the housing program in the completion of their sweat equity hours through their transition to becoming homeowners;
- Work with the Construction Site Supervisor to ensure a strong and welcoming volunteer program on all project sites;
- Annually assess effectiveness of volunteer program through feedback gathered from volunteers and staff;
- Collaborate with other community organizations, committees and groups that could help with the management and recruitment of volunteers or families;
- Engage the community in Habitat’s work, seeking creative and inviting ways to involve community volunteers from all sectors, in turn.
- Work to ensure that Habitat has a presence in the local community through an effective community engagement plan.
- **Fund Development**_
- In conjunction with the CEO, develop and implement an annual fund development strategy to generate revenue required to support Habitat Kingston’s programs;
- Identify and pursue corporate and foundation revenue opportunities, as required;
- Support the CEO to prepare and submit proposals to foundations and grant opportunities;
- Develop and oversee the implementation of an individual giving program that includes direct asks, a monthly giving program, and a legacy giving program;
- Support the CEO in the engagement the Board of Directors and other volunteers in fundraising activities;
- Create and manage the implementation of an effective recognition and stewardship program for all donors;
- Establish an acquisition plan to cultivate new donors;
- Manage the annual budget associated with department related costs;
- **Administration**_
- Oversee the use of HKLR’s volunteer database and ensure that volunteer events are posted and kept up to date;
- Ensure that the appropriate data is tracked in the volunteer database including volunteer hours and volunteer information in database;
- Support the CEO with the completion and submission of reports for successful fund development grants;
- Oversee the management of the donor database including implementing the records management plan for all HFHN donors and partners;
- Submit written activity reports monthly to the Executive Director;
- Other duties, as assigned; and
- Be flexible Work week will require flexibility of schedule as some activities occur in the evening or on weekends.

**Qualifications**:

- Excellent communicator - oral and written;
- Outgoing, vibrant and a real go-getter;
- Proven ability to build relationships internally and externally
- Post-secondary education in a related field
- Sound computer skills - MS Office proficiency, SharePoint and ability to learn new programs quickly
- Experience working with volunteers and engaging people in group activities;
- Knowledge of best practices in sponso

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