Supervisor, Transport Operations

2 months ago

Montréal QC, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 186616
Business Function: Plant Operations
Primary City: Montréal
Other Location(s):Ville-Saint-Laurent
Province: Quebec
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (-BB)
Employee Class and Level: OP 01
Working Hours: 40 hours / week
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY): 11/26/2024

Reporting to the Superintendent Transportation, on a relief basis, supervises the activities of a team of Mail Service Couriers (MSC’s) engaged in collecting, transporting and delivering mail within an assigned geographic area. Ensures that corporate procedures, safety practices, security regulations are followed, and service commitments met. Acts as the “voice of the company”, sharing performance expectations, business updates and results regularly with team members.

**Responsibilities**:

- Supervise a team of MSCs, ensure the safe and efficient motorized transport of mail within the community served, and prioritize, assign and control work including authorizing overtime to cover the various pick up and delivery routes and meet service commitments.
- Assign vehicles according to established schedules, adapting schedules to meet workload requirement and vehicle conditions, forward vehicle defect reports submitted by drivers to Fleet Management for action, and validate that repairs are completed prior to releasing the vehicle back to the driver.
- Promote and implement work place safety and health programs for the assigned team including coaching and directing employees on safe work practices in order to reduce accident frequency and severity; conducting accident investigations and reporting incidents; addressing and resolving health and safety issues in a timely and efficient manner; conducting safety inspections and taking corrective action to rectify unsafe operating conditions.

**Job Responsibilities (continued)**:

- Project professional service standards and ensure the customer experience is a priority when investigating and resolving service issues and customer complaints.
- Prepare reports on operational data in order to control expenditures, check work performed and monitor overall performance.
- Conduct on-route assessments and frequent spot-checks of MSC performance to maintain productivity, quality, safety and security standards.
- Liaise with other supervisors to ensure the effective coordination of operations or to resolve operational problems.
- Perform other duties such as compiling statistics, maintaining records and submitting reports; replacing the Superintendent during his absences; and participating in budgetary forecasts.

**Qualifications**:
Education
- High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience
- Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
- Possess a valid permanent driver’s license (no graduated or temporary license)
- Have a satisfactory safe driving record per CPC’s Driver Safety Program, which includes:
a) Have not received more than 2 moving violations in last 3 year

b) Have not had more than three demerit points assigned in one single violation

c) Have not had license suspension or prohibition of any kind in last 3 years

Assets
- Post-secondary degree/diploma
- Experience working in a customer service role (e.g., dealing with customers)

**Other Information**:

- The work schedule for this position is from Monday to Wednesday, 1:00 PM to 9:00 PM, and on Saturdays and Sundays from 9:00 AM to 5:00 PM. Days off are Thursdays and Fridays.
- This position requires intermediate-level bilingualism (-BB), for oral communication only.”

**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

**Employment Equity**

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

**Accommodation**

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information r

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