Site Manager

4 months ago

Balzac, Canada DB Schenker Full time

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.

**Position Description Summary**

The Site Manager reports to the Director of Operations. The incumbent is responsible for growing the existing client base and assisting in the regional business to meet corporate growth objectives in revenue and profitability. He or she will have full P&L (profit and loss) responsibility for existing clients and overall day to day operations in these locations.

Responsibility for the quality of RE-delivery on location level and management of smaller projects

Steering FM-services and demands on location level

**Principal Accountabilities**

Business Results
- Profit and loss responsibility for site (comprehension of pricing models)
- Directs and assists site teams and controller in analyzing strategic and tactical processes and related costs
- Managing customer contracts
- Liaises with client to acquire detailed understanding of their short and longer term service needs
- Provides technical and process advise and gauge client’s satisfaction levels
- Ensures compliance with Health and Safety procedures and practices.
- Review of site level business plans to support the attainment of corporate objectives and budget
- Oversee project management and ensure in-depth analysis of business issues and project results are presented in a clear and concise format for on-boarding of new accounts and potential accounts
- Maximization of revenue and profitability within assigned site including:

- Participation in and/or support of local business development
- Evaluate current structure and make recommendations to drive performance improvements
- Collection and analysis of market data for decision making
- Active development and support of key customer relationships
- Manage the handover from landlord | owner to end-users
- Order FM-services according to frame work
- Report | document energy consumption
- Execute acceptance & approval of refurbishments | FM-services

Leadership
- Thinks strategically when making plans and decisions
- Has the right people in place to achieve targets and to ensure the long term sustainability of the workforce.
- Leads by example - develops, motivates, and rewards those on his/her team.
- Supports and champions HR initiatives aimed at increasing the effectiveness of the workforce.
- Guides, coaches, and develops high potential employees and future leaders in the Branch environment.
- Effectively communicates company direction, objectives, and progress to Branch employees. Ensures that employees are well informed of current events and issues that affect Schenker Canada.
- Encourages communication and cooperation with other departments throughout the organization.

**Knowledge and Skills**

Personal Characteristics
- Achievement oriented person who can engage and motivate others in order to “makes things happen”
- 3PL experience
- Entrepreneurial in focus - proactively identifies and pursues business opportunities that will increase the market share/profitability of the branch and/or company
- Change oriented - actively promotes and leads initiatives to increase the Branch’s capability or long term viability
- Interpersonal adaptability - able to “connect” and effectively communicate with a wide variety of people
- Team player (successfully integrate various perspectives and collaboratively align mandates within a team)
- “Win-win” attitude - negotiates internally and externally for the good of Schenker Canada - effectively represents his/her ideas while displaying flexibility in coming to mutually beneficial solutions for both parties
- Gets things done - follows up on progress and gets involved when necessary to ensure initiatives are driven throughout the organization
- Strong analytical skills required

Skills and Experience
- Bachelor degree or equivalent
- 2-4 years of Operations management experience
- Ability to excel working in an extremely fast paced environment
- Strong customer service/ sales skills required
- Proven ability lead and motivate a team in order to achieve business results
- Superior skills in people management, negotiation, and communication
- Strong computer skills
- Advanced Continuous Improvement Methodology knowledge

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