Product Manager, Scotiabank

6 months ago


Toronto, Canada Scotiabank Full time

Requisition ID: 192445

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We’re looking for a customer-obsessed Product Manager who is excited to bring their passion and skills to support the New to Canada Initiative at Scotiabank. You will collaborate with multiple cross functional teams such as accessibility, customer experience, design and technology teams; the bank’s business lines and control functions to ensure new to Canada customers can seamlessly leverage Bank’s financial products in a safe, secure and trusted environment.

**Is this role right for you? In this role you will**:

- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Leads backlog grooming sessions for products and creates user stories which engineering team can build.
- Define clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy; define the “What” and the “Why” as part of problem discovery.
- Coordinates the monthly/biweekly product releases and publishes release notes to partners ensuring all key stakeholders are kept informed of the changes in a release.
- Effectively manage relationships with business lines and support areas in order to identify/respond and understand their ongoing needs and ensure that the strategic direction aligns with the direction for Scotia Digital.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.
- Use data to make decisions, gathering anonymous data insights by design to improve product outcomes
- Build hypothesis, test and iterate to formulate an agile product development approach

**Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have**:

- 4+ years of experience in a role building customer facing digital products, preferable 1 + years experience in the person to person transfers.
- Managed a technology product or a digital journey end to end, from inception to delivery
- Strong strategic mindset, always thinking about the long term vision for your product
- Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
- Master of identifying and solving ambiguous problems to drive customer and business value
- Excellent organizational and analytical skills with strong attention to detail
- Curious and experimental mindset to drive innovation amidst uncertainty
- Verbal and written communication skills are exceptional, with the ability to engage and influence stakeholders at different levels in the organizations
- It would be a bonus if you have experience in the fintech/payments industry
- Engineering, Computer Science or Business degrees considered an asset
- Strong verbal and written communication skills.
- Good time management and organization skills in order to co-ordinate multiple projects in a timely fashion.

**What's in it for you?**
- **
Diversity, Equity, Inclusion & Allyship** - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- ** Accessibility and Workplace Accommodations** - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- ** Upskilling** through online courses, cross-functional development opportunities, and tuition assistance.
- ** Competitive Rewards **program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- ** Community Engagement**:

- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

**Working location cond



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